Question about LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard Drive
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
This is a fault in the power supply itself, I have just repaired one of these power supplies successfully.
The fault is caused by the failure of the filter capacitors on the 12V supply rail, and if the power supply is left connected to the mains supply (In our case 240V 50Hz) without the drive connected as a load, the unloaded output voltage will exceed the voltage rating of the capacitors, causing their failure. The failed capacitors had very obvious bulges at the top, and one was beginning to leak onto the PCB.
The filter capacitors on the 12V supply rail are rated at 16V, and the cpacitors on the 5V rail are rated at 10V, and when operated without a load, the 12V rail rises to approximately 19V, and the 5V rail rises to approximately 8V. All output filter capacitors are 1000uF, and 105deg C temperature rated.
I repaired my power supply by replacing all of the filter capacitors on the DC low voltage output rails with 1000uF 25V capacitors. Be careful to only fit the 105 deg C rated caps, as they operate at elevated temperatures in an enclosed environment with no ventillation to cool the power supply.
To ensure that the repair was reliable, I also replaced the filter capacitor on the 5V rail with the same 1000uF 25V, even though that capacitor showed no immediate signs of failure.
When reassembling the power supply, care must be taken to ensure that parts like the ferrite cored transformer are thermally bonded to the aluminium heatsink with a smear of heatsink compound.
When the power supply was first powered up following repair, everything was normal, the green power LED came on as usual, the supply outputs both came up OK, and the unit was not making any buzzing sounds, completely silent. The HDD now operated as normal when once again powered from this power supply.
This was the fix for my particular LaCie power supply model ACU057A-0512, and the supply once again works normally.
Posted on Apr 12, 2009
I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.
Posted on Aug 23, 2009
Tips for a great answer:
Jul 10, 2008 | LaCie (300740) 160 GB Hard Drive
Mar 11, 2010 | LaCie External USB 2.0 500GB 7200 RPM 500...
Sep 19, 2009 | LaCie F.A. Porsche (301177) Hard Drive
Aug 31, 2009 | LaCie Computers & Internet
Jan 26, 2009 | LaCie (300770) 250 GB Hard Drive
Aug 26, 2017 | LaCie Big Disk (LAC300966U) 1024 GB Hard...
Jan 24, 2018 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...
1,594 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: