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if you have no dial tone , you have no line to the exchange
it can be from the call cancel switch ( hang up button) or an extension that is not hung up properly
It could be an external problem so you will have to get the service provider to check the line from the building out
As that may require you to pay if it is not faulty, try borrowing a phone and plugging it into the wall socket for the phone
If you get a dial tone on the borrowed phone , it is your phone but if there is still no dial tone , it very well could be a service provider problem
your keypad is in good condition? cause sometimes the keypad is still in press. if is not try format your phone but first back-up your files. when format press * key, call key and 3 key and power key. always update your phone to the latest firmware. *#0000# to check the firmware
once in call there an arrow i beleive it will bring up the keypad, speaker and mute. i think its a arrow or there is an icon once you call jsut try any of them there. i dont have my phone handy with me right now.
the phone is the ke800 and no, i dont know why the screen doesnt work. i did read how others have the same problem. one day it worked the next nothing..dont have money for the plan..but these phones are too expensive to just up and quit on you..thank you
send it back under warrantee. I had the same problem and let them fix it. They'll have a new phone to you in 2 days and they'll save your contacts and put them on your new phone. Let me know how it works out.