Question about Dell A940 All-In-One InkJet Printer
The above describes the error which is a physically stalled carrier.
Posted on Aug 01, 2010
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Posted on Jan 02, 2017
SOURCE: Error 0502
The printer head carrier had a sticking problem at the rest position.the steel bar was not sticking in the process of printing it was on the initial "take off" as indicated when the printer carrier first takes off to commence a print job. To test if this is your 0502 error report problem check that the printer carrier will slide along from rest position with no resistance if it does attempt clean of steel bar and lube with light mineral oil
Posted on Jan 26, 2007
SOURCE: hardware error:0502
1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.
1. Open the front cover and check if ink cartridges lids are properly snapped in.
2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.
3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.
4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.
Incorrect position of encoder strip
Correct position of Encoder strip
Hope it should fix the issue.
Posted on Nov 07, 2008
There is a shiny steel bar inside the printer, and the ink cartridges
move up and down this bar to print on the page. If this bar gets
gunked up from stray ink or paper dust, then the motor strains to move
the print heads back and forth, and you get this error.
Fixing it is simple. Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the bar by wiping the WD-40 kleenex on the bar.
If this helps, be sure to hit the "thumbs-up" for me!
Posted on Dec 27, 2009
Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Posted on Mar 02, 2010
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