Question about Office Equipment & Supplies
The above is for a Pixma MP830, I'm guessing that this is what you meant by the 830 model.
Issue: Black ink does not print
Solution: The Print Head may need replacing - MP830
Replacing the print head The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:
If your printer is still under warranty:
You may resolve the issue by taking your printer to an Authorized Service Facility ( Find a Service Location) , or,
For toll-free technical support, please call 1 (800) 828-4040 begin_of_the_skype_highlighting 1 (800) 828-4040 end_of_the_skype_highlighting during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m.. EST, excluding holidays).
If your printer is no longer under warranty:
For technical support, please call 1 (800) 828-4040 begin_of_the_skype_highlighting 1 (800) 828-4040 end_of_the_skype_highlighting during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays). Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. If it is determined that the problem you are experiencing is due to a failure of the printer's hardware, the pay for support charge will be canceled. If your out of warranty printer is determined to have a hardware problem, you have the option to purchase, at discounted pricing and free next business day shipping , a new or refurbished product from our current product line, which includes units with Canon?s new ChromaLife inks, PIXMA Technology, and a limited manufacturer?s warranty.
* Please be aware that a print head may not correct the issue and the part is not returnable.
Posted on Aug 01, 2010
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Posted on Jan 02, 2017
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