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Anonymous
Anonymous Posted on Aug 01, 2010
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I've had my Ipod for 3 years now and all of a sudden it won't turn on. when I hook it to the compute Itunes turns on but wont recognize my ipod. dose it need a new battery or what

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  • Posted on Aug 01, 2010
Computer hardware and networking support
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First turn off ipod then pull battery and memory card from it for sometimes then start ipod without memory card then go to settings menu and reset all settings to defaults. Then connect memory card Then connect it ipod to computer then if still not recognize in computer then make sure usb cable is working fine try it in different usb ports of computer. Right click on my computer icon then click on property then hardware->device manager then uninstall all usb drivers from there then it automatic install all drivers. Then check. Then if still same issue then you need to run computer in safe mode for 1 time. When you power up the computer press F8 key 5 to 6 times then you can see safe mode and other menu connect ipod to computer then restart then check.Make sure ipod driver installed and working fine in computer. Let me know if you need further assistance. Thanks for using FixYa.

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