New ink installed both colour and black,bought new paper. havnt used the printer for 3/4 yrs,been lying in spare room building up dust.
tried using it.at first it feeds paper through and printer is tyriong to print but paper is ot going all the way down-thn it displays paperjam but paper is not jammed.it wont go past the middle part of printer,just stuck there.i think i may need to clean inside it but i cant figure out how to open it up
please advise. its just the problem with paper not feeding through otherwise its still in good working condition.
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Either the ink cartridges are incorrectly inserted, and block the paper path jamming the paper, or the paper drive roller got slightly out of kilter when replacing the ink. Sometimes, powering down the printer, manually moving (gently) the printer head halfway from home position, closing the printer and powering it on will clear a roller problem (never tried on a Lexmark, though. It works on Epsons and HPs). If the head doesn't move, though, don't force it. Try instead taking out the ink cartridges and putting them in again, without forcing, and gently wiggling them until they click in place.
If you get the message without any paper in the printer, check the insides for any scrap of paper which could have lodged in the sensors.
Also, verify there is no paper elsewhere in the paper run (paper out tray, etc.). Sometimes the "paper jam" message is a sort of "catch-all" error.
The cartridges are only installed through the printer itself and there
is no installation of cartridges through the Lexmark software. You
should ensure the Lexmark X85 has the cartridges installed in
stand-alone mode. To do so, please follow the steps given below:
1. Push the "Menu" button 10 times, until "Maintenance" appears.
2. Then hit "Select" and "Change Cartridges" should appear.
3. Hit "Select" again. It will prompt you to open the lid and change the cartridges. Please do so.
4. When the lid is closed, the display will ask you if new or old
cartridges were installed. If new, it may ask you to align the
cartridges and you should do this too.
If it is not noticing a change, remove and reinsert the cartridges
about 3 times in a row to re-establish pin connections. If this still
presents you with a "Change Cartridge" or "Low Ink Level" message or
something similar, try a different cartridge.
In this case what i would request u to do is.......
Take out both the catridges from the Printer.........
Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry...........
Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out.......
Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds......
Now remove it and see whether u see any ink on the paper towel..........
U should see some ink on it now place the dry paper towel on the ink catridge in the same way........
Now do the same procedure again..........
Do the same procedure twice on the Black Catridge.................
Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel..........
Know insert both the catridges inside the Printer the Colour Catridge should go in the right side and the black on the left........
Thats because it's using the other colours to mix what it thinks to be shades of grey.
Due to the black ink being pigment based and the colours inks dye base, when printing onto glossy paper the machine will use the colour dye based inks to make up black. If you were to print on plain paper, set to greyscale, then the machine will just use the black as the pigment ink sits onto of the plain paper and will not run should the paper get wet. With glossy paper the ink has to be absorbed into the paper ad the Black pigment ink will not do this so the machine will use the coloured inks. Sucks but true.
I think you printer cartridge as sensor which ink levels as it is failed in the black cartridge ,you can either clean the contacts the printer and cart with dry tissue paper and replace and set printer installing new cart or use it like this because the printer company doe not support refilled cartridges to be used .
Is it a new cartridge? If the cartridge has been sitting a while it can get clogged. Try using a moist paper towel and gently wiping the cartridge where the ink comes out. You could also try running the Lexmark Solutions Center program and use the clean nozzles option to force it to squirt out some black ink.
Does carriage bash against side when power up? if so encoder strip is dirty or incorrectly seated... plastic strip inside printer lines on it 1cm wide, must sit vertical in slot on carriage
Might be somethin stopping print head from moving along rail, check ink carts are installed correctly and fully, check for paper squashed up left and right inside ends of printer. make sure carriage moves left and right
Try power up without cartridges and just black and just colour cart to eleminate cart faults does error change?