Question about Brother Printers & Copiers

1 Answer

Still getting paper jam message and new drum message

Posted by on

  • 2 more comments 
  • DaveFriedman May 12, 2008

    My paper light flashes and will not print even after I check my full paper tray and no paper jams. I replaced about 100 sheets of paper and reinstalled the cartridge. The problem still persists. Any sugestions?

  • Anonymous Sep 09, 2008

    paper jam light keeps flashing; changed paper went through all the steps to clear the jam

  • Anonymous Jan 07, 2009

    I have cleared and cleaned all areas. I have turned power on and off. Still says it is jammed

  • Anonymous Mar 27, 2009

    same thing....no resolution

×

1 Answer

This is a paper jam printer. I get it all the time. All I used to do is change the paper type for one print and then it used to go well.

Posted on Apr 27, 2008

  • raymondmarle Aug 28, 2010

    I am receiving a error message: Open front cover, remove the drum, then remove jammed paper. Is the drum inside the toner cartridge? I cannot see any jammed paper inside anywhere. I have already installed a new toner cartridge and keep getting this message. Can anyone tell me what to do next???

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Constant Paper Jam


check the wheels that pick it from the tray.
If they feel smooth, try to put some tape on them and rip it back off.
This cleans the wheels. Also try a new pack of paper and check if it\'s set to plain paper and not to heavier or coated paper

May 30, 2013 | Brother MFC-7840W Multifunction Laser...

1 Answer

PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM


Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.

Apr 04, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

UNIT KEEPS ASKING FOR NEW DRUM EVEN AFTER I INSTALL. ALSO PAPER JAM MESSAGE KEEPS COMING UP


The drum error can be cleared by opening the front door and pressing either the options or menu button. It will ask if it's a new drum and you press 1 for yes. Your paper jam error you will have to look where it's jamming and remove scraps, without seeing it myself I can't tell you what to do to fix it.

Jan 28, 2010 | Brother DCP-8045D All-In-One Laser Printer

1 Answer

MFC-7420 "Change Drum Soon" I have had this message for a while. I purchased a new drum. In the meantime the printer continues to print fine, except we have paper feed problems. Is the drum related to...


the only time i've seen the drum affect paper feeding is if paper jams in the drum unit. i would use your current drum until print quality decreases to an unacceptable level. it will not shut down, and you will not see a "change drum message." if your paper feed problem is centered around the cassette/paper pickup area, you can try cleaning your rollers with water and a soft rag, and also make sure your rear paper stopper in cassette isn't pressing too tightly against the rear of paper stack. best to leave 1/8" gap, otherwise paper will not lift properly to the rollers.

hth,
razors

Apr 14, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

New toner cartridge and paper jam


Does this happen when you install the old toner? Is the NEW toner an OEM or compatible? I have run into this problem before on some other Brother all in one models. There is a sensor flag located just below the toner and drum unit. Remove the toner/drum unit, check that the sensor flag will move to back and forth freely. My customer removed the toner and drum unit and threw the drum unit away, not realizing that the toner seats into the drum unit. When they placed just the toner into the printer, it read paper jam. Because the drum unit is part of the paper path, the sensor was not in the correct position.
Try re-seating the toner into the drum unit and then re-seat the entire unit into the printer. Let me know if this helps.

Oct 20, 2008 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Paper jams


there are two parts to the copy of this machine, one is the photo conductor (drum, green cylinder ***'y) and the toner which fits in the drum ***'y.
you replaced the drum but you need to replace the toner as well (low toner)
then turn off and hold the start key an dturn on to get into service mode, scroll to reset photo count, select.

Aug 20, 2008 | Lexmark E340 Laser Printer

2 Answers

Persistent paper jam message


In response to a question by Fixya. I solved it by searching throgh all references to paper jams on Fixya. I found a solution which I have already described. This is a very helpful site.

Feb 27, 2008 | OKI B4100 Laser Printer

1 Answer

MF-8170C REC. PAPER JAM and Open Cover


Get a thick piece of paper and feed it in to the printer following the paper path the best you can until you get the piece of paper you can't see out of it.

Oct 16, 2007 | Canon imageCLASS MF8170C All-In-One Laser...

1 Answer

Error light, can't find the problem


Hi, you should check the position of paper sensor flag, called "actuator" (part number 4139 3505 02). On the picture - part 15. The "paper jam" error message means also - "toner cartidge missing", "paper out" or "photoconductor missing" e8dd7eb.gif

Sep 12, 2007 | Minolta magicolor 2400W Laser Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

248 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

John mullen

Level 2 Expert

245 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...