Question about Motorola Mobility V365 Cellular Phone

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Last night the screen for my Motorola V365 stopped coming on. I hear the usual musical tones when the phone is turned on or off, and the keys light up for a few seconds as usual, but the screen remains completely black. If I close the flip top the outside screen lights up temporariy but is only a blank white screen (i.e. no images or words). I can touch-tone phone numbers that do go through, but I can't see anything on the screen at all. Just before things went permanantly blank the screen would only show the Motorola color image for a second and then shut off, and when I closed the flip top the word "Mototola was upside down. Soon after the screen stopped responding all together. I've tried changing batteries, recharging, and calling the unit from another phone to see if that would somehow reset things but with no luck.

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Hello,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Take care.

Posted on Aug 01, 2010

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