Question about Plantronics Voyager 500A Deskphone Adapter for Voyager Series Bluetooth Headset [ Pla... Headset

2 Answers

Have a 500 plantronics wireless headset/base, which are connected to either a meridian 2616 or 3903/04 and not able to get the dial tone on the headset (all cables are connected / move frecuency in the base several times but not dial tone) - any suggestion is much appreciated - Regards,

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Renaissance:

    An user who is expert in 3 categories / brands.

  • Plantronics Master
  • 1,001 Answers

  • Protect the earbuds when you during runing and workuots have sweat.Compatible with iPhone 6/6s,6 Plus/6s plus, 5 5c 5s 4s,iPad Air, Samsung Galaxy S6,S5,S4,S3 Note 4 3, HTC M9 M8 M7, LG Flex 2 G3 G2, and Other Bluetooth Android IOS Smart Cell phones/Devices
  • Easy to use it, Great for listening music,other you can answer mobile phone calls as they come in by pressing the button on the ear piece.The simple user interface on one of the earphones allows you adjust the volume, play/pause, select songs and answer/hang up calls completely effortlessly.
Amazon com Bluetooth Headphone Charm sonic Wireless Headphone for Gym...

Posted on Dec 16, 2016

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Prodigy:

    An expert who has answered 500 questions.

  • Expert
  • 537 Answers

The Plantronics 500A base should be plugged into the handset receiver jack on the phone, not the headset jack. It could be that the headset needs to be re-paired to the base unit, or the lifter is worn out (if using one). If you manually remove the handset receiver from the phone, and you power on and activate the headset, does sound come through ? If so, it may be the lifter. Here is a link for the 510S / 500A user guide to troubleshoot, and also a link for the pairing instructions.

Plantronics Voyager 510S User's Guide

Plantronics Voyager 510S Pairing Guide

Good luck from Headsets Direct!

Posted on Nov 23, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to connect the planronics plx500 to the phone? what is the use of each one of the bottoms?


Unfortunately finding life on another planet would be easier than locating an ancient (electronic years) PLX-500 user guide. However, I happen to have one of those ancient writings (no, it wasn't in a cave at the Dead Sea), albeit a bit tattered and yellow, so I'll try and give you a rundown of it's various features.
The top buttons for headset/handset and mute, and listening volume wheel are pretty self-explanatory. Now let's talk about connecting the PLX-500 to your phone and the other amplifier features.
1) Disconnect the telephone handset cord from telephone base and insert the PLX-500 modular plug into the handset jack on the phone. You then insert the coiled handset cord into the back of the PLX-500 base (there's only one place it can go into).
2) Plug the cord from the headset into the jack in the front of the PLX-500.
3) On the back of the PLX-500 base there are two switches (1-2 and 3-4). These are used to configure your PLX-500 to your phone (most electronic single and multi-line phones, such as Panasonic, will use setting 1 and 4). You will have to configure the PLX-500 to your specific phone. Having connected your PLX-500 to your phone, put on your headset, press the headset button on the base, lift the handset of the phone cradle and listen for a dial tone. Adjust the switch settings until you hear the best dial tone.
4) Remember that your PLX-500 uses batteries located under a cover on the bottom of the base (some phones will work without your PLX-500 needing batteries, check configuration before installing batteries). Speaking of the cover, there is a small plastic screwdriver attached to it that you use for adjusting the volume of your microphone. That adjustment is located on the back of the PLX-500 base next to the configuration switches.
Hopefully this gets your PLX-500 up and running.

Good luck from Headsets Direct!

Aug 31, 2011 | Plantronics PLX500 Headset

1 Answer

I CAN ADJUST VOLUME ON HEADSET, BUT I DONT HEAR A DIAL TONE OR VOICE THRU HEADSET


You don't specify which headset that you have. I would need to know which one and check all the connections to know why you aren't hearing a dial tone.

Here are a few things you can try -- try checking all the connections, unplug and replug back in, make sure that they are in the correct slot.

If it is a wireless headset say like a CS50-CS55 there is a 1-4 on the side, check to see if the #1 is in a 3 O'Clock position.

Is this a computer headset, wireless, corded, bluetooth, MP3?? Can only give recommendations of things to try.

Good luck from Headsets Direct!

Aug 24, 2011 | Plantronics Radio Communications

1 Answer

I have the head set connect and can hear the person speak, but the person can not hear me


First, you want to make sure all your connections are secure (the cord from the telephone handset to the base is crucial). Second, make sure the round compatibility dial located to the left of the base is set correctly (never between numbers and usually set to #1 for most phones). Third, oftentimes the wireless signal between the headset and base is compromised so a re-subscription is necessary to make a full connection. Here are the instructions:

http://www.headsetsdirect.com/plantronics-cs55-subscription-pairing-instructions

Aug 05, 2011 | Plantronics CS55 Wireless Headset

1 Answer

Headset picks up but there's no dial tone and we can't dial out.


The CS70 headset is definitely paired up to the base and has a good connection if the lifter raises up, sounds like maybe the compatibility setting may need adjusting. The number one should be in the three O'clock position, the compatibility setting is on the left side of the base unit. Here is a link below for the user guide if you need help with the adjustment.

Plantronics CS70 User's Guide


Good luck from Headsets Direct!

Jul 05, 2011 | Plantronics CS70 Wireless Headset

1 Answer

On my new Plantronics S12 Headset System, I hear a dial-tone (through the headset) when I press the headset button, but when I remove the phone and begin dialing nothing happens. I also tried a test call...


Unfortunately, the phone does matter. The S12 is designed to work with office style phones where the handset is just the mouthpiece, all other features located on the base. My suggestion is to get a phone of that style (you can find inexpensive ones at Wally world) and connect the headset following the instructions on this link for the Plantronics S12.

Good luck from Headsets Direct!

Jun 10, 2011 | Plantronics S12 Headset

1 Answer

Everytime i hit the blue button on the desk set i don't hear a dial tone in my head piece


Two things to remember. If you're connected through the handset jack, the handset (receiver) needs to be lifted off the phone to get a dial tone. Secondly, if you're connected through the headset jack, you may need to adjust the configuration dial (round dial on left-hand side of base) to make it work when the headset button on phone is pushed.

Good luck from Headsets Direct!

Aug 24, 2010 | Plantronics Voyager 500A Deskphone Adapter...

1 Answer

Is it compatible with an IPCC nortel network phone?


I am personally using a Plantronics CS60 wireless headset with a Meridian Nortel M2006 Phone and it works just fine.

Here is how you can setup the Plantronics CS60 wireless headset.

NOTE: Before setting up the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

Jun 02, 2009 | Plantronics CS60 Wireless Headset

2 Answers

Person on the other end receives a bad feed back when I am talki


This may be caused by a few things.

1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.

2. Make sure your speaking (transmit) level is not too high. First, try lowering the volume on the telephone. If you still hear distortion, adjust the volume of the headset. The master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.

3. Double check the battery has a full charge.

The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.

3 hours = full charge

4. Make sure the headset has been paired to the base.

Nov 28, 2008 | Plantronics PL-CS55 Wireless Headset

1 Answer

Headset has static


Perform a reset on the headset.  Hold down the mute button (the dial on the back of the headset needs to be pushed straight in), and at the same time hold down the call answer button until you see the green light on the headset blink a few times.  Release both the mute button and the call answer button.  See if it works now.  If it doesn't, try a re-subscription (should be available in the manual).

Oct 24, 2008 | Plantronics CS70 Wireless Headset

1 Answer

Plantronics cs55 problem


Turn on the wireless headset as soon as the HL10 lifter picks up the headset. Remember to press the call answer switch. A steady green light should come on the base and the wireless headset should have a small green blinking light on, on its side.

* Make sure your hand receiver is off the hook when using the headset. Also check that you hear a dial tone on the handset/hand receiver before turning on the headset.

Aug 04, 2008 | Plantronics PL-CS55 Wireless Headset

Not finding what you are looking for?
Plantronics Voyager 500A Deskphone Adapter for Voyager Series Bluetooth Headset [ Pla... Headset Logo

422 people viewed this question

Ask a Question

Usually answered in minutes!

Top Plantronics Radio Communications Experts

LeAnna Mathews
LeAnna Mathews

Level 1 Expert

3 Answers

shaun taylor

Level 3 Expert

1525 Answers

Michael Vincent Cruz

Level 3 Expert

868 Answers

Are you a Plantronics Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...