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My viking drawer refrigerator quit working yesterday. Power is on, but no cooling. The manual says how to get into service diagnostics, which I did, and evidently the "mullion heater" was off. I reset it and the cooling turned on. I doubt if this fixed it.

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There are one of two things,either the mullion heater is open and needs replace,the defrost thermostat located near the heater,the defrost control is not supplying power to the heater/secondly it could be the ptc overload on the compressor that is bad and not powering the compressor and needs replacing

Posted on Aug 01, 2010

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Posted on Jan 02, 2017

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