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When I try load a disc I receive the message "Unknown disc,please check disc and try again". The disc then ejects.

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  • hamdee87 Aug 02, 2010

    Dear Welcomejee, Thanks for the comments. The information you require is as follows:- The dvd recorder/vcr recorder is an LG RC299H connected to a Panasonic Viera TX-L32X20B LCD TV. The combination plays video cds successfully. Hope this helps. Regards David

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I need model number and brand of your dvd player to diagnose possible cause of problem.
Thanks.

Posted on Aug 01, 2010

  • Shahid Electronics
    Shahid Electronics Aug 02, 2010

    Please put lens cleaner disc in LG RC299H to clean optical lens that seems clogged/ dirty and become unable to read disc data.
    Lens cleaning disc is commonly available in Stores.
    Thanks.

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