Question about Brother MFC-5840CN All-In-One InkJet Printer

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Brother MFC-5840CN Unable to clean

I changed the cartridges. Then I had a 'paper jam' message. I removed the paper - torn.
The machine made a grating noise. Then I got 'unable to print' message. Printer won't function.

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- Machine off
- Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press the "stop" button.
- press “99” to exit the maintenance mode.

Posted on Jul 19, 2009

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Unable to clean

Posted on Jul 27, 2009

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The above solution does work if you reset them all using the code 2783

Posted on Jun 15, 2010

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My brother 5840CN. lit says unable to print. the manual says to take the jam out - there was no jam. Turn it off, then on. i did that. It still says unable to print, look at troubleshooting page


errr.....No, no it does not. The Manual says that "unable to clean" means one of two things.....
1. The MFC has a mechanical problem.-OR-2. A foreign obstacle, such as a clip or ripped paper, is in the MFC.
but regardless, I don't believe it *IS* a 'cleaning' problem per se.Try resetting the power purge counter.



Press menu > Mono Start > 4x Arrow up after another. All lights will flash.
1. Power clean - Press 7>6>4 >Mono? Start.
2. Power Purge: 7>6 >3 >Mono Start.
Press 9>9 to exit maintenance mode. Run a print quality test print.
http://www.brotherprinterrepair.com/cleaning-a-brother-mfc-420cn-printer-head/


Tallon41

Sep 16, 2012 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Message: "unable to print" following cleared paper jam


open it all back up. open the front doors, back doors, side doors, fax input lid. look carefully Most of the time a little piece of torn paper is the problem.

Aug 24, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to init.


If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

Dec 20, 2009 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Error : Unable to clean


Unable to clean means that the waste-ink "sponge" is full. If you've already checked for small paper part (which is very unlikely to cause this error message), the error is mechanical. Unfortunately, that's not something us users can change, but the machine would require to be sent to service. So if your machine is not within warranty, I'd doubt it'll be worth the service cost.

Jun 02, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to clean message


printer brother dcp 115c .unable to clean. what must i do

Jan 19, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to clean


you might try cleaning the grid on the drum cartridge with a fine brush like a painters brush

Jan 13, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Unable to clean messgae


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

1.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine.


Thanks.

Dec 29, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Print Unable 50 Brother MFC5460 CN


So dont let me be a withness of murderer:
There is no paper sicking within the machine! The jam had lifted the encoder strip out of the ph. After you have fixed it simppy stick some very thin scotch tape onto the ph cover to avoid further liftings (that will happen quite often...)

same issue: (change the viwing size of your browser to enlage the pics)
http://www.fixya.com/support/t211210-brother_mfc845cw

Mar 17, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Print function stopped working. Brother MFC 5840CN


First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!

Jan 10, 2008 | Brother MFC-5840CN All-In-One InkJet...

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