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My dvd player says 'cannot play this disc' when i

My sony dvd player says 'cannot play this disc' when i put a dvd in, i have tried different discs yet the problem persists

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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SOURCE: DVD stuck in sony blueray player bdp s300

Stop try this first my husband found it in the book he turned it of and on and then when you try to open it says locked so hit the pause button on your remote until it unlocks this is on page 56 in your manual

Posted on Jun 06, 2009

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SOURCE: DVD player recorder won't read or play any disc

This just worked for me. Don't know how long it will last though. I found it on this webpage
http://forum.ecoustics.com/bbs/messages/15118/130292.html

To do a reset:
On the remote control press the SETUP button,
Press the right key on the remote 3 times,
The Preference page will show up,
Press the down arrow five time to highlight
"default", hit right arrow to highlight "reset"
Press enter to reset. Turn off/on machine, etc.

Posted on Feb 14, 2008

SOURCE: jvc xv-s332 dvd player won't play

on the back is a seitch labelled ntsc/pal. flick it the other way might fix it

Posted on Mar 09, 2008

  • 35 Answers

SOURCE: Sony DVP-NC600 Multi-disc DVD Player No Disc Error

The only other thing I can suggest, having repaired many Sony CD/DVD players, is to get a can of compressed air and try to blow any dust out from the laser assembly. Since you've already cleaned the lens (the most common problem), you also might have dust down inside the assembly. Try blowing with the air nozzle down inside, around the gap between the lens and the cover surrounding it. Do it from at least a couple of inches away, if the air is too powerful you can damage the wiring inside the assembly.

If this fails to correct the problem, your laser output may have diminished over time and the only repair is to install a new laser assembly. The cost of this part will most likely not be worth it to you since the unit is quite old now.

Posted on Mar 02, 2009

  • 1 Answer

SOURCE: wont recognized disc

I got it work work with mine. Here's how: I removed the top cover and put in a disk to see what happens. I realized it had to be a motor problem because the dvd player was having trouble spinning the disk. I removed the part that had the motor and sprayed some air into it to clean it. It works perfectly now!!

Posted on Jul 19, 2009

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1 Answer

Blue ray dvd does not play blue ray movies. It will play regular dvd


In most cases, the issue might be with the Java contents on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.

Please click the following link to get the latest firmware update available for your Blu-ray Player:


You can enter the model # of your Blu-ray Player to download the firmware update for your player.



http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=DRIVER






You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.


If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.


If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.

Jan 15, 2011 | Sony Televison & Video

1 Answer

We are having problems with our BRD player BDP s300 playing BRD. It will play regular DVD just fine.


In most cases, the issue might be with the Java contents on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.
Please click the following link to get the latest firmware update available for your Blu-ray Player:
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.
If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.
If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.

Jan 09, 2011 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

When trying to play a disc the screen says loading then just goes back to black. You can hear the disc start to turn but then it just stops. Any suggestions?


Try playing any other disc and check. If the issue persists, try resetting the player. Remove the battery pack of the player, then after a minute reconnect the battery pack and check if it helps. If the issue persists, then the player requires service.

Jul 25, 2010 | Sony DVP-FX930 Portable DVD Player

1 Answer

What is a good burn program for this DVD player? I have tried 3 different programs, and all them will not play in the dvd player. I have a MAC.


The Mac and software is not the problem. The Sony DVD player is the culprit. Sony has some proprietary bullsh.t lock hardwired into their system to not play burned discs.

Go on e-bay and look for region free DVD players, which will play any disc like a champ. Sony is a good brand, but they are picky about playing certain discs. Re-gift this thing to someone during Christmas or sell it.

Dec 17, 2009 | Sony DVP-NS725P DVD Player

1 Answer

DVP-NS30 shows "CANNOT PLAY" message when DVD inserted


Follow this procedure to troubleshoot if the DVD player cannot read or play the inserted disc.
  1. Ensure the inserted disc is compatible with the DVD player.IMPORTANT: Refer to the operating instructions supplied with the product for a list of compatible disc. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
  2. Use a soft cloth to clean the disc.
  3. Examine the disc for any cracks or scratches that might be interfering with playback.
  4. Attempt to play another disc.NOTES:
    • If another disc plays in the DVD player, then the previous disc is faulty.
    • Some recordable discs may not play correctly because of the quality of the recording, the physical condition of the disc, or the characteristics of the recording device or authoring software used.

  5. Remove the disc from the DVD player.
  6. Turn off the DVD player.
  7. Unplug the power cord of the DVD player from the AC outlet.
  8. Let the DVD player remain without power for 1 minute.
  9. Plug the power cord back into the AC outlet.
  10. Turn on the DVD player.
  11. Insert the disc into the DVD player.
  12. Attempt to play the disc.
If still persists, its time for your device to get serviced.

Aug 01, 2009 | Sony DVP-NS57P

2 Answers

Sony DVD player reads no disc after inserting disc?


Its due to faulty Laser Lens/head. Try cleaning it by cleaning CD. If still the problem persists, contact near by service center.

Mar 13, 2009 | Sony DVP-NS715P DVD Player

1 Answer

Sony dvd player will not play dvd's


try using a head / lens cleaner disc a couple of times.. that usually works for me

Feb 14, 2009 | Televison & Video

1 Answer

Blue ray disc broke my dvd player


Unplug/replug the player - try again.
Also, get a firmware upgrade disc from Sony's website to try and reload the firmware.

Sep 04, 2008 | Sony DVP-NC615 Multi-disc DVD Player

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