Question about Dell 3100cn Laser Printer

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My Dell 3110cn laser printer recently started to print pages that appear dirty. The entire page has a grey tint to it. I removed the toner cartridge to find alot of toner dust all over the cartridge. I think it is just in need of cleaning. How to I clean it?

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Posted on Jan 02, 2017

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This could be a drum problem, the drum is part of the toner cartridge in this printer.

If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.

If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.

If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.

The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.

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You probably used a "GENERIC" toner cartridge on one of your toners.

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Hi Krimlakh,
Try replacing the toner cartridge first. Usually when this happens the waste hopper of the toner cartridge is full and start to leak on to the page.
Rgds
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