Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative vision M 30 gig not working.

Our vision M lasted just over 3 months as a refurbished unit from the creative factory but sold by a company on the internet, I found the battery was dead and ordered a new one fitted it and since then only the blue light in the zen lights up for 3-4 seconds as you hold the switch on and then goes out whilst Im still holding it in the on position.I have rechecked the battery voltage in the new one and it is 3.9volts, the other one was 3.2 after at leased 6-7 hours of charge.
pryor to the change to the new bat, when the zen was plugged in to the PC it did not recognize the zen but the green charge bat level indicator was showing to be charging with the yellow streak through it.now with the new one it does not do that. can you help?
Regards.Attila from Australia

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  • Anonymous May 04, 2008

    me too

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In Australia is 220v the standard? This player might be a 5V, US-market version. Transformer would be required.

If the voltage checks out, however, I would try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on May 29, 2008

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Posted on Jan 02, 2017

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