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I have been using Netgear for approximately 6 months. Two weeks ago, all Internet Service was stopped for both my HP Windows Vista desktop and Acer Aspire 9300 Windows XP laptop. Think either Net Gear or AT& T downloaded new software which screwed it up. My internet provider, AT&T, got my desktop back up but was unable to get my laptop connected via wireless. I spoke with them today and they said it had to be that my wireless card is not receiving the signal OR or that the Net Gear Router is not sending it. IS THERE A WAY TO SEE WHAT IS CAUSING THE PROBLE and GET MY WIRELESS INTERNET BACK UP? Net Gear is working fine with my desktop plugged into it and my laptop also works by having the yellow ethernet plugged into it. but obviously I want to use my laptop more than a foot away from my desktop.

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Try to use your laptop in the other wifi connection if it's work the problem is your router wifi configuration. But if cannot work try to check in device manager if your wifi device is working properly. in the RUN type DEVMGMT.MSC and look for your wifi device there if there is a ? mark it's mean that there is a complex configuration in the wifi. remove the wifi device in restart your computer the windows automatic detect the device in install it. try to connect if it is work but if still not work check for the ip and gateway configuration in the wifi setup.

Posted on Apr 25, 2008

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Posted on Jan 02, 2017

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