Question about Dell Inspiron 1525 Laptop Jet Black

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Loading Media Direct instead of Windows

I have a Dell Inspiron 1525 laptop. I turned it on this morning and instead of loading windows it started up trying to start Media Direct.
A message appears saying WELCOME TO DELL MEDIA DIRECT...TRYING TO BUILD YOU MEDIA DIRECT FILES.

then a secong page appears saying...

DELL MEDIA DIRECT EXPRESS CANNOT ACCESS YOUR HARD DRIVE. THIS MAY BE BECAUSE YOU HAVE ENABLED MICROSOFT BITLOCKER ( DRIVE ENCRYPTION) MEDIA DIRECT EXPRESS IS NOT AVAILABLE WHEN MICROSOFT BITLOCKER IS ENABLED.

I don't know why it is doing this as I have had the laptop over 1 1/2 years and media direct has been working fine since.
Any help would be grately appreciated.
thank you in advance.

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Sir try to open ur window in safe mode if nothing

Posted on Aug 01, 2010

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Looks like you have a harddrive problem.

It may be temporary, or the HDD may have failed completely; the latter may be for multiple reasons: impact, overheating, induced electromagnetic field (like a cellphone put in immediate vicinity of the drive), or just bad luck.

With such problems it's always a tough choice:
- try various methods of recovering the drive, reinstalling the system and so on, risking that the drive contents will be even harder to recover by a professional data recovery company
- or leave it as it is and seek professional help.

If you don't have anything so important on the HDD that would justify the big $$$ needed for data recovery, you can try various system recovery tools, and if they fail, just replace the harddrive with a new one and reinstall operating system from scratch.

Of course, if your laptop is still under warranty, you should call Dell for a warranty repair.

Posted on Aug 01, 2010

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