Question about Philips GOGEAR SA6045 MP3 Player

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DRM Whenever i try to play a song on my MP3 player it always comes up with a message saying DRM not supported. What does this mean and how can i fix it?

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Hgdsds

Posted on Apr 26, 2008

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My problem is that I have to press play every time a new song comes on. And it keeps saying "request DRM time". What does that mean and how do I fix it so I don't have to press play every time?


Your song (.WMA) are copy protected by 'Microsoft Windows Media digital rights management (DRM)' and appears to be requesting a license key.
Solution: remove DRM (for song that you own ...) by some third party meanssoftware (including burning them on CD with appropriate options) or use alternative songs encoding (such as .mp3) that do not this protection.

Dec 27, 2009 | MP3 & Digital Media Players

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Song Formats for Mp3 Players Explained, Part II by Tha Mp3 Doctor WMA files are...


Song Formats for Mp3 Players Explained, Part II
by Tha Mp3 Doctor

WMA files are special. There are two types of WMA file, and the Mp3 or digital Audio Player documentation will not always tell which of these two types the Mp3 player will recognize. Type I is a non-licensed, or non-DRM-protected WMA file. DRM stands for Digital Rights Management, and it is Microsoft’s copyright system for music files. If you have a type of Mp3 player that will only accept non-DRM protected files, the product specs for your player will NOT mention the words "DRM" or "Windows Plays ForSure" on them (unless they are using it in the negative, such as "this player does NOT support DRM encryption"). In MOST cases (there are more and more exceptions), Windows Media Player will convert songs from CD’s that you personally bought from the store into non-DRM encrypted WMA format.

The second type of WMA file is a DRM-encrypted WMA file, and there are several subtypes of these. Every DRM-encrypted file can have "play rights," "burn rights," and "transfer rights." "Play rights" mean you can play the song on your computer, "burn rights" mean you can burn the song to CD, and "transfer rights" mean you can transfer the song to your Mp3 player. Once again, not all WMA files are created equal. If you have a BASIC subscription to a music service such as Napster, you may download songs that have "play rights" – you can play them on your computer without any problem; but they may lack burn rights and transfer rights – so you cannot burn them to CD, or transfer them to your Mp3 player without incident. The solution here is to upgrade your music service to the premium, more expensive subscription that includes burn rights and transfer rights.

Then there are "fixed-term" licenses and "unlimited" licenses on WMA files. A fixed-term license will expire after so many days, months, or years; and will require you to resynchronize your songs to the music service or to your computer in order to continue playing them. This is a key reason behind songs "disappearing." Napster and Rhapsody are two examples of music services with fixed-term licenses. You must resynchronize your Mp3 player to your computer every 30 days, and you must keep you music service subscription active. If you let your subscription lapse, then the songs that were once working will no longer be playable. Once again, the only remedies are to renew your music service subscription (legal), convert those songs into a different format that the Mp3 player will recognize (possibly illegal), or to use DRM-removal software (illegal and unreliable).

One word needs to be said about burning your own personal CD’s and transferring them to the Mp3 player. CD’s naturally put song files into CDA format. Most Mp3 players do not recognize CDA format. So you will have to use Windows Media Player (easiest, IMO) or some other software to convert the CDA files into Mp3, WMA, or some other format that your Mp3 player recognizes, BEFORE you can transfer them to the Mp3 player.

Real Audio files also have an encryption system, and may not work with most Mp3 players – check your product documentation.

Audiobooks are in their own format and bring their own special problems which fall outside the scope of this article.

There are a ton of music services out there. iTunes uses AAC format. Napster, Rhapsody, Bearshare, Spiral Frog, and many others use DRM-protected WMA format nowadays. Limewire and Morpheus generally use Mp3 or non-DRM-encrypted files. Double check the formats that your player will support BEFORE choosing a music service. Conversely, if you already have a music service, choose an mp3 player that’s right for your particular service. Note: most store workers do not have the faintest idea of what I have been discussing in this article, so don’t trust their judgment – educate yourself first.

AS A GENERAL RULE OF THUMB (as always, there are exceptions), all Mp3 players recognize the Mp3 file format. The Mp3 file format is the least problematic of all the file formats. It takes up less space on your Mp3 player than most file formats – so you can load more songs onto your player than if you were using other formats. So, if you download all of your songs into Mp3 format, or tell Windows Media Player to convert your own CD’s into Mp3 format, then you will rarely go wrong.

on Jun 09, 2008 | iRiver H340 MP3 Player

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Dosn't let me play my songs


The songs have a DRM license that the mp3 player doesn't like - the songs could have a fixed-term license (which means they expire). Download only songs in mp3 format and you won't have that problem.

-Tha Mp3 Doctor

Feb 01, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

MY SANSA WONT SYNC SONGS..


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Transferring Audio Filles


The songs are perhaps in the wrong format.  This player will not accept copy-protected iTunes (AAC) files.  Also, the license on your files may not permit transfer to mp3 players. Definitely check the bitrates on your files, b/c this Sony can only accept certain ranges of bit rate.
This is my general spiel about music formats, but note that your Sony does accept DRM-protected files with transfer rights, so not everything in the following blurb applies fully to you: All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.
-Tha Mp3 Doctor

Sep 09, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

Device is operating slowly, reset...


Make sure the device is fully charged. Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files. Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info: I have seen quite a few threads in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in theMp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” 
All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 04, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

DRM


Thge SA6045 does not support DRM protected files. If you are downloading these files from the internet, then you'll have to look elsewhere for files.

If you are ripping your own CDs to .MP3 or .WMA with Windows Media Player, then you need to change a setting in Windows Media Player.

Open Windows Media Player. If visible, click on "Tools" then options. If the menus are not visible, right-click at the top of the Media Player Window, then select "Tools" and click options.

Click on the "Rip CD" or "Rip Music" tab (depending on version).

Remove the tick from the box next to "Copy Protect Music" (or similar)

This will stop DRM protection on any further tracks ripped.

You will need to rip any DRM tracks again.

Apr 25, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

DRM not supported


This player definitely supports drm, but there are different versions of drm. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license.

To fix this problem, you will need to convert those non-supported DRM files to Mp3 files using Mp3 conversion software.

-Tha Mp3 Doctor

Apr 24, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Request DRM Time


The DRM license on your songs was for a fixed term - right click an individual song that is giving you this symptom, click on Properties, and click on "license" or "digital rights" or however your particular configuration words it, and acquire a new license. you may have to renew your music service subscription to renew the DRM license, and then resync the player one more time.

-Tha Mp3 Doctor

Mar 29, 2008 | Coby MP-C7082 Digital Media Player

2 Answers

Philips Gogear 1GB - File format not supported


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Oct 29, 2007 | Philips GOGEAR SA6045 MP3 Player

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