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How can I get the DKNY Urban Face Watch NY1135

How can I get the DKNY Urban Face Watch NY113. I live in London and need help to locate this item.

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  • There is a store in London but their web site says that "all items may not be sold in all stores". You could try your local watch shop, who may be able to get the watch you want.
  • DKNY
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  • Posted on Aug 01, 2010


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    It is probably replaceable. Try to locate a watch repair shop or and jeweler who repairs watches. If they don't have one, then contact DKNY directly.

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    I bought my DKNY watch Duty Free in London at the end of June this year. I have lost the booklet that came with it but I do have the receipt. It has now stopped working. Please advise my next step. Thanks

    Thanks for contacting FixYa.
    I would say that your battery needs to be changed That can be done at any reliable jewelry store in your area.
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    I have a very similar watch to this, except that the face has diamante style stones all the way around the outside. I cannot remove the watch from my wrist - the sales assistant did not show me how! Please...

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    Of course, you can. Take your watch to the nearest watch repair shop and the watch maker will replace it.

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    Broken glass can be replaced by watchmaker only. Find your nearest watch repair shop and ask to help. You can find plenty of watch repair shops in your area on internet. Just type in your browser: watch repairs in (your town, city, e.t.c.)

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    Replace the back of a dkny watch after replacing the battery,

    For closing your caseback you need the man with very strong hands first, but it might not work as some casebacks can be closed using special tools only.
    Before you visit the watchmaker, try this: first of all open your bracelet by taking out spring lug. This will make more space at the back. Then take watch caseback and check for groove in it. Align that groove with stem (pin going into watch movement) and deepen grooved caseback side as it should be. Then without turning caseback apply great pressure with both hands to the watch(from caseback and dial sides). If hands are strong enough, caseback should snap on into place.
    In case if it doesn't work, find a piece of thick leather (wide mens belt will do) and place it on completely flat surface (table top). Place the watch face down on that leather, adjust caseback groove with stem again and try to press caseback down with both hands, only this time using your weight.
    If all mentioned above doesn't work- you have to go to see watchmaker.

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    Dkny watch- repair, need extra links

    I suggest calling DKNY customer service @ 1-800-231-0884 This is their return or repair department they should be able to help with links for your watch.

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