Question about HP Photosmart C3180 All-In-One InkJet Printer

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Scanning the scanner won't work... i press the start scan/reprints button and the green power button keeps flashing...everything els works...copier..printer...just not the scanner

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  • Pancho 1 Apr 29, 2008

    the scanner doesn not work... i press the start scan/reprints button and the green power button keeps flashing...everything else works...copier..printer...just not the scanner why. What can i do to scan?

  • Anonymous May 10, 2008

    the scanner donĀ“t work

  • sdlew May 21, 2008

    Using Mac OSX, attempting to scan directly from the printer. I cannot scan from my PC. The only response is the flashing power button.

  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    Hi,



    1.What is the Operating System?



    2.Are you trying the scan from the PC or directly on printer by pressing scan button?



    3.when you try to scan from PC, what is the error message?



    Thank you

    Riz

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Same thing happened with me. I just went to hp's website and downloaded the new driversdrivers.
http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=us&product=1146331
My scanner works perfectly fine now. (i have c3180 and macosx)

Posted on Apr 03, 2010

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Posted on Jan 02, 2017

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I have had this problem before also. What I ended up doing was shutting down my computer, turning on the scanner opening it all up so you can load it and ensure it is hooked up to the computer, restart the computer, open the program itself but then scan by pushing the flashing button on the machine, not using the program. I am not sure if yours will work this way or not but good luck.

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When i press scan the green power button just flashes and nothing happens.


Iam gicing two solutions- depends on your flexibility you can scan.

Solution 1:
Please try this procedure instead of press scan.

Download picasa 3.8 from http://picasa.google.com/
  1. Make sure everything is connected and turned on!
  2. Put the photo on the glass of the scanner - face down
  3. In Picasa, click 'Import'
  4. Click the arrow for the drop down list of devices. You should see your scanner listed ... select it
  5. Now you will see a screen that depends on your scanner. There should be an option to 'Preview'. Click that.
  6. You should now see your picture, there may be some settings you want to change here, but if it looks OK then
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  9. Select a folder to put it in. I made a folder called 'Old Photos' for the first one, then, for each subsequent scanned photo, I selected that existing folder from the drop-down list.
Solution 2:

please download HP Deskjet Full Feature Software and Drivers from the below link

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=3571753#N193

select your operating system then download full feature software and drivers and install .
then It will work when you press scan.

Even if it is not working there may be some hardware button problem...may be...

--
If you satisfy with my solution please rate/vote for me.
Rating/Voting will encourage me to help others

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Regards

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now try and post your problem ...........

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try to download the drivers and other software from hp.com or some other site and try to reinstall everything.
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I hope this is useful, and greets.

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I am trying to scan a photo. I put the photo face down on the scanner of my HP Photosmart C3150 All-in-One then push the button for start scan/reprints and nothing happens. Can you help me?


I had purchased a new computer that ran on Windows Vista. I was able to go onto the HP support and found out that the scan button would not work because the printer was purchased before Windows Vista operating system came out even though the printer and copier part worked fine. HP support offered two solutions and the one that worked for me was to:
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