Question about Microsoft Xbox 360 Console

3 Answers

My xbox 360 comes on and boots up no problem but no picture ? sound is ok

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  • Stewart Bull
    Stewart Bull Aug 01, 2010

    my xbox 360 wont give a picture.
    I have tried 3 different av cables with rgb,scart and 15 pin d monitor connections none of which made any difference.
    I have also stripped down console and blown out dust from heat sinks and pcb's but still no picture,just sound,please help

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3 Answers

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  • Microsoft Master
  • 19,396 Answers

Hi.

To start ensure that the problem is not related to cable connection. If you are using the red/white (audio) and yellow (video) cables, try replacing the yellow cable.

Test also using a different cable for example HDMI or component (red, green blue).

Disconnect XBox power cable and restart to reset the console.
Turn the Xbox 360 off and turn the console back on with the first player controller. Press and hold the "Y" button while pulling the right trigger at the same time , while the Xbox controller connects to the game system. The system will display video, if it does not, check TV setting again.
If that does not help, then there is a fault.

If the problem is not cable related, and restarting the XBox does not help, then the video chip is fried. This often happens because of the soldering on video chip legs loosing contact. In that case the mainboard must be replaced.

If problem is not due to connection (ensure first), and there is a fault, then contact Microsoft to get a quote on repair. See:Xbox.com | Contact Support




Posted on Aug 01, 2010

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  • Master
  • 8,619 Answers

Hi


Thanks for using FixYa. This issue might occur due to hardware failure and possibly the GPU (Graphics processing unit) failure. The issue is heat, and what you need to do is take your system apart, clean off the GPU and motherboard, and put a spacer (like a washer) between the heat sink and the motherboard. This will allow "breathing" and keep the motherboard cool. Please do accept the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

Posted on Aug 01, 2010

  • Stewart Bull
    Stewart Bull Aug 01, 2010

    I have taken console apart and blown out with ofn but still no picture,i have also tried 3 different screens and 3 different av cables but still no picture any ideas

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  • Master
  • 1,478 Answers

Hello,

Check some of the items below to ensure they are not the cause of the problem.

  1. Check your AV cables. They might be bad and need replacement.
  2. The AV jacks at the back of your screen might be lose or malfunctioning. Try using another screen/monitor to test your display.
  3. AV Output might be set wrongly. Check your manual to see if you need to change to HDTV or normal TV settings.
If all the above are not causing the problem, rest assured that the problem might be with Overheating.
Normally, you can fix your xbox 360 no picture problem. An hour of cool down is all that is needed. Turn the system off and wait.Keep a good video feed by simply not overheating again. Every time the system overheats, you will encounter this same problem.
Take a few simple steps and improve the airflow. Airflow can be restricted just by placing the console in a cabinet or on a shelve. Keep it in an open location.Avoid putting your system near other electronics. Air can circulate from opening a few windows, too. Even using a small table fan can help cool everything down.

Take care.


Posted on Aug 01, 2010

  • Stewart Bull
    Stewart Bull Aug 01, 2010

    i agree however i have tried three different screens and three different av connecting leads. i have also stripped down my console and blown out dust with ofn which i do at the first sign of any problems with it but none of this has helped so i can assure you its not a heat problem now.any ideas?

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