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There are two ways to restore this machine to factory settings;
First is thru the Recovdery partition in the hard disk itself:
Close any windows currently open and click the Inspiron's "Start" button. Select "Shut Down" and choose the "Restart" option.
Tap "F8" when the Dell image appears on the screen. Continue tapping the key until the advanced boot menu loads.
Scroll down to "Repair Your
Computer" and press "Enter" to access the DataSafe local backup screen.
Click "Next." Select "Dell Factory Image Recovery and DataSafe options."
Click the "Restore without
preserving new or changed files" radio button and click "Next." Click
"Next" three more times and click "Restart" to restore the disk drive to
its original condition. Follow the on-screen prompts to set your
operating system settings.
If the hdd was already repartitioned or corrupted, the second option should work:
Insert the Dell recovery disk in
your Inspiron's optical drive and close the "AutoPlay" window when it
appears. Shut down any other open programs. Click "Start" and select
Tap "F2" as soon as the Dell
image appears on the laptop's screen. Scroll to the "CD-ROM" option and
press "Enter." Tap any key when you see the "Press any key to boot"
Press "Enter" when the setup screen appears. Press "F8" and highlight the Dell's hard drive partition. Press "Enter."
Follow the instructions on the
screen to choose the Inspiron's operating system options. Click "Finish"
and remove the recovery disk from the optical drive. Click "Start" and
If it takes ages to boot up and switch off, sounds like virus/malware infection.
Boot into safe mode with network support (usually f8 on boot up)
run a good malwate scanner like Malwarebytes(free)
Microsoft also has its Security suite that is free and has windows defender built in.
also CC cleaner is a good program for removing all the rubbish from your pc and for stopping unwanted programs starting up at boot up
By a pen drive I'm guessing you mean a USB flash drive like thing. When you plug the pen drive in, your computer should automatically detect it and open up a window that has its contents. Leave that open and find the file that you need to move onto it and just drag and drop it into the Pen Drives window. Its as simple as that. Then close the window and disconnect the drive.
The blue screen of death BSOD is set to auto-restart after an error you can change the registry to prevent this not sure if you can do this in safe mode but its worth a try you will at least be able to see the error.
Its a good idea to use MemTest on a boot CD to check your RAM for errors first then restore from an old image.