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I have a siemens waching machine model no wd11640hkbu. few days back when we were running a wash + dry cycle, while it was on the last 5 minutes of the dry cycle, there were loud banging noises and some smoke/ steam starting getting emitted from the loading door. We were told by the siemen's representative to not use the machine at all, as the motor may be burnt. etc. Today when we start the machine, it runs fine. what could be the reasons for this? do we have to replace the machine?

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Front laod washers have a heater element The siemens is mounted at the front of the drum Most likely the heater is burnt out and will need to be replaced. not a difficult problem. The heater has probably burnt itself into an open circuit situation and so the machine now still works. it may not work right through a cycle if temperature is selected other than cold.
You should not have to repalce the machine for the sake of a heater if tis is the case. Why not call knowlegable technician to ascertain this problem. For someone to assume the motor is burnt without looking is not thorough. The banging noise may have been the drum hitting against the burnt out heater element. Good luck

Posted on Aug 01, 2010

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Posted on Jan 02, 2017

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