Question about Samsung Memoir SGH-T929 Cell Phone

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Screen turns black after making a call

My samsung memoir is brand new, and whenever i make a call a second later the screen turns black and i cant switch calls or use the keypad. When i end the call then the screen comes back to normal. HELP ME PLEASE!!

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  • rukhsarchoud Aug 01, 2010

    How do i get to the proximity sensor settings?

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Hi,
Sorry to say this,This phone is named for this bug.This is a bug which is present in Samsung Memoir...The light sensor and the proximity sensor is being linked together in this phone.These two sensor works together based on their sensitivity.

But we can still solve this issue but it does not give 100% success to all.You have to change the proximity sensor settings in the phone.The proximity sensor is being located near the top of the phone where you keep the ear.Once you take it to the ear the accelerometer will detect the change in phone and the phone detects when it is in calling state and turns on the proximity sensor to detect it..So when you take it to ear or your body.the phone keypad will get locked and to save the battery the lights will get off.


Steps to increase the proximity sensor settings:
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It will ask for service code:Six zeros type '000000'
Now scroll down to field test and get into proximity call.
Take the palm or finger and show i near the holes 1/2 or 2 inch
away and press yes
Show it until you hear sound and say successful message.
Do this until your proximity detection less.

Hope this will solve it.If still problem persist take it to nearest service center.and ask him for the proximity settings.

Please do rate the solution if the issue is
resolved or post a comment for further
assistance.


thank you for using fixya have a nice day:-)


Posted on Aug 01, 2010

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Posted on Jan 02, 2017

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