Question about Maxtor OneTouch II external hard drive 300GB 7,200 RPM - FireWire & USB (E04W300)
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Posted on Jan 02, 2017
SOURCE: Opening external drive case
Actual solution. The darker side panels pop off and they alone hold things together. Simply pry each side away at rear. That would be end with power and USB connections are.
Posted on Jan 16, 2008
The heads are riding on the platers. The drive is dead and not worth trying to fix. If there is data on it that you simply can not lose do a google search for "data recovery failed harddrive". The rule of thumb for a decent lad that can do this is price, if it costs less then 75$ per meg they probably are not that good.
Posted on Dec 16, 2008
I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.
I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USB extension cable and connected it to a USB port in the back and it solved the problem.
I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpowered USB hub. I have gotten it to work with a powered desktop USB hub (Belkin).
I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.
Posted on Oct 23, 2009
If you have "Dropped" this drive & after that it doesn't "GO" any more, then, Undoubtably the "Heads" have "Crashed" into the "Platter" this is Terminal.... Seldom will you "Recover" from this. As there is Physical damage to Both the "Reading Heads" & the "Platter". In saying all that though I guess one has to try, just don't be too disappointed if you don't recover much. anything.
These drives are either IDE or SATA as such they would simply plug into the PC's relevant Data Cables and Power plugs.
Sorry about that. Good Luck. However in all likelihood, the USB interface should be OK, so you may be able to simply obtain a similar Hard Drive and replace it into the enclosure & start anew, being more careful this time, keep it on the floor, less distance to fall....
Posted on Feb 10, 2010
I have a new Maxtor One-Touch 750gb external drive. When I open "My Computer", it shows a RED line.. but I have 47 gigs of space free. Should I save my files and Reformat this external drive?
Posted on May 18, 2010
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