Question about Maxtor OneTouch II external hard drive 300GB 7,200 RPM - FireWire & USB (E04W300)

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My External Maxtor 1 touch died. When I power it up it beeps. Other posts say this means the drive isn't spinning up anymore. The freeze fix didn't work. I was considering trying to put it in a new caseing. Is going to make a difference?

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Posted on Jan 02, 2017

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SOURCE: Opening external drive case

Actual solution. The darker side panels pop off and they alone hold things together. Simply pry each side away at rear. That would be end with power and USB connections are.

Posted on Jan 16, 2008

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SOURCE: Maxtor 3200 beeps but doesn't work

The heads are riding on the platers. The drive is dead and not worth trying to fix. If there is data on it that you simply can not lose do a google search for "data recovery failed harddrive". The rule of thumb for a decent lad that can do this is price, if it costs less then 75$ per meg they probably are not that good.

Posted on Dec 16, 2008

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SOURCE: maxtor one touch 4 mini 250GB hard drive beeping

I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.

I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USB extension cable and connected it to a USB port in the back and it solved the problem.

I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpowered USB hub. I have gotten it to work with a powered desktop USB hub (Belkin).

I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.

Posted on Oct 23, 2009

SOURCE: How do I crack open Maxtor basics 500GB 2.0 PN 9N22A4-500

If you have "Dropped" this drive & after that it doesn't "GO" any more, then, Undoubtably the "Heads" have "Crashed" into the "Platter" this is Terminal.... Seldom will you "Recover" from this. As there is Physical damage to Both the "Reading Heads" & the "Platter". In saying all that though I guess one has to try, just don't be too disappointed if you don't recover much. anything.
These drives are either IDE or SATA as such they would simply plug into the PC's relevant Data Cables and Power plugs.
Sorry about that. Good Luck. However in all likelihood, the USB interface should be OK, so you may be able to simply obtain a similar Hard Drive and replace it into the enclosure & start anew, being more careful this time, keep it on the floor, less distance to fall....

Posted on Feb 10, 2010

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SOURCE: Maxtor One-Touch 4 750gb power light flashes and goes out straight away.

I have a new Maxtor One-Touch 750gb external drive. When I open "My Computer", it shows a RED line.. but I have 47 gigs of space free. Should I save my files and Reformat this external drive?

Posted on May 18, 2010

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1 Answer

Maxtor basics 500GB external hard drive not working


Every time you turn your computer on it is going to "spin up" and the light is going to come on. Just because the light goes out and it idles so that you can't hear it anymore doesn't mean it isn't still on. It is. You can verify this by using windows explorer to view it and its files.

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Freezes both my desktop and laptop and doesn't let me get to my work on it.


Hi, Let see if I got your posting/description right: 1. Whenever you connect/access your Maxtor OneTouch External in either the desktop or laptop, the PC will freeze/hang; and 2. The Maxtor OneTouch External contains important files/data that you'd rather not delete, hence you cannot format it likewise. Your query "Is it possible I deleted something that gives me access and I need to reload that?" - No, I don't think so. From what can be assumed from your post, "I did delete some stuff off..." thereafter, you started having problem with the drive, the probable problem is when you deleted some of your files, the Maxtor OneTouch External has not finished updating what was deleted in its master file listing when it was disconnected, powered down or a power surge or even a slight glitch. The result is the File Allocation Table got messed up. This is like the Table of Contents of a book. The pages/contents are still there but since the Table of Contents is either missing or damaged, the PC would not not what chapter is in what page. Thereafter whenever you connect it to a PC, the PC spends considerable length of time looking for the File Allocation Table, what files to what area of the Maxtor OneTouch External and eventually uses most if not all of its resources just trying to know which and where. If it is still under warranty, claim for a replacement and demand that your files be recovered and transferred to your replacement/new HD. If no longer under warranty or your files will not be recovered for you, you have to google for a freeware file recovery utility/software. The objective is for the utility program to access your external HD and copy the files inside to another HD that can accommodate your file size. it has to be another 120Gb or higher. It is possible that you have to run your PC/Laptop in Safe Mode if it will not run in Normal Mode with the external HD attached. You may want to refer to this link of a similar concern (http://www.fixya.com/support/t191153-device_recognized). You can also check if the external is spinning inside by touching the enclosure. Hope this be of some help/idea. Pls post backhow things turn up or should you need further information. Good luck and kind regards.

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2 Answers

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If the external hard disks is plugged to a USB port and is not detected anymore, try uninstalling the USB Root Hub devices in the device manager. They will automatically be reinstalled on reboot and that can help fix detection issues.

But did you look in the Disk Management module of Windows to see if the disk is there? Right-click My Computer and select Manage.

Jan 05, 2010 | Maxtor OneTouch II external hard drive...

1 Answer

Maxtor one touch 4 mini 250GB hard drive beeping


I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.

I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USB extension cable and connected it to a USB port in the back and it solved the problem.

I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpowered USB hub. I have gotten it to work with a powered desktop USB hub (Belkin).

I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.

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1 Answer

Something Dopped on maxtor 500G, Now not reading - making beep


two thing could be the power supply in the external box or it could be the drive it self
go to maxtor.com and download the software to test the drive

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1 Answer

Maxtor One Touch 4 is beeping when I connect it by usb


Does the HDD spinup?
My slightly educated guess... the Ext 2.5in HDD requires more power than it is getting from the single port.

1. Try another port
2. Try it on another computer (all USB ports do not provide 250ma to a load)You may be sharing this avail voltage with all plugged in devices and will have to pull 1-2 others to get the HDD online. Since STARTUP current is high, the HDD pulls all it can from the ports (logical) then settles down and uses 1/3 to keep spinning. After the HDD is up and online, try plugging the other USB devices back in, 1 at a time. If it stalls the HDD - you know the why
3. Take it back and find something a bit less power-hungry (Like Hitichi or Toshiba)

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2 Answers

Maxtor One-Touch 4 750gb power light flashes and goes out straight away.


Try to remove the drive and connect it directly to another computer.
If still doesn't spin up then most likely the board has failed.

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1 Answer

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Is that external???

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1 Answer

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Hi,

The USB Isn,t supplying/providing enough Power to the device.
Search e-bay or similar for a 2 into 1 USB Cable.
Then power the unit with 2 USB Ports on the Computer.
2 x USB Into 2 x Sockets On P.C. 1 x Into Device Drive.
This will be enough power to operate the Device Correctly.

I,ve done this on several external Drives, never failed for Me.

Mike @ compurepair.

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1 Answer

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The drive is dying. If it is still under warranty, call Maxtor for a replacement.

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