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Kenmore washer top load not cycling

Kenmore washer top load stock #20642 fills with water and washes, button moves to next cylce, but won't move after that. It will not rinse or spin.

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.########) and you'll see a list of major sub-components with diagrams and parts.

You can also go to the following Sears site and click on "Manuals", enter the stock number, select "residential Washers" and click on the actual model number.

If it neither drains nor spins, the first thing to check is the Lid Switch. This prevents the machine from draining and spinning if the lid is open.

I assume that you cannot hear the motor trying to turn.

See the following for how to access the console and Lid Switch connection.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=6f8112b458c05fcc8f6d1a4139b9a723

Following is a Whirlpool installation and maintenance PDF on top load, direct drive washers. It has a description of how to by-pass the switch.

It also has a troubleshooting guide.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

To bypass the switch, you only have to disconnect the power to the washer, remove the two plastic clips from the console, remove the two screws under the clips, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part and only requires that you release the console and pull the cabinet.



Posted on Aug 01, 2010

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Posted on Jan 02, 2017

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