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go to the Averatec support driver page and download new drivers for the USB. Sometimes these are listed as "chipset" drivers, which is a set drivers bundled into one. below is a link to where you can download files
does your usb mem stick have any light indicators? if yes , whenever you put you usb stick, does it light? if it lights are USB ports is still ok, You just have to reformat or partition you USB stick.
(you can also try other devices like usb mouse or any usb devices that lights up when you connect it)
if there are no lights if you plug, or no indication that a power goes to your stick, its possible that your usb your are busted. if this is the case, if your laptop has a PCMIA slot, you can find a pcmia USB card, if you dont have. your only option is replace the motherboard.
Go to Control Panel=>System => Harware=> Device Manager. Under the "Universal Serial Bus Controllers" delete all USB root hubs & controllers/ ports & then Action=> San for hardware changes That shall freshly install the USB ports on your system & shall work.
A couple of things you can try:
1. In your Device Manager, un-install all USB instances then reboot. Win XP will auto detect and auto install back the USB drivers;
2. On reboot, again in your Device Manager, all instances of USB Root HUB, right click, click on Properties, Power Management tab, un-check "Allow the computer to turn off this device to save power."
3. Download, install and use to format flash drives the HP Drive Key Boot Utility (cp006049.exe) available at http://h18023.www1.hp.com/support/files/server/us/download/23839.html
If for some reason none of the above will for you, you may need to install an external/powered multi-port USB 2.0 Hub.
Hope this be of some idea/help. Post back how things turned up or should you need additional information.
Good luck and kind regards.
The Mp3 player may need a powered USB2 supply and not a peripheral powered supply.
The only reason your other usb ports may not work is that the controllers need re-installing or they are not enabled; see this post:-