Question about Microsoft Xbox 360 Console

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Will not read games

Xbox 360 reads dvd movies but but will not read games.

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  • 2 more comments 
  • Fear Maith Apr 27, 2008

    My Xbox will not read the Rockband CD and has created a large ring around the outer perimeter

  • Anonymous Apr 27, 2008

    my xbox360 will work but not read any game or movie i put in

  • rvguy Apr 27, 2008

    will not read games but will read movies on my HD player

  • nore80
    nore80 May 15, 2008

    my 360 reads dvds perfect but games its a ***** just to load up.

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  • 44 Answers

Some one either bumped the 360 or moved system vertically while playing game there is not fix for game now never put vertical when playing any games its also on the 360 manual or bump it in any way

Posted on May 14, 2008

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1 Answer

Whenever I play a game on my xbox, when it starts it doesn't recognize (the xbox 360) that it is a game, instead it reads that its a DVD, a movie, but its not its a video game, so please help me...


This is similar to a problem I have, the best thing to do is to keep openening and closing the disc tray untilll it reads. Otherwise, clean the disc

May 26, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 is not reading my dvd movie and it is brand new dvd ! how can i get my 360 to read my dvd ?


Here is a link on how to seal with your problem, it looks like you will need to replace your dvd drive.
http://hubpages.com/hub/Xbox_360_Repair
Any further questions, please feel free to ask.

Nov 19, 2010 | Microsoft Xbox 360 Console

1 Answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!


When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

Feb 18, 2010 | Microsoft Xbox 360 Console

1 Answer

The console thinks the disk is a movie and displays play and pause and chinese looking letters appear on the screen. It won't allow me to do anything


The problem you are facing is of a copied Xbox 360 game you are probably trying to play on a Genuine Xbox 360, these discs are read as a movie disk and it shows as "Play DVD".

When you try to play such discs, it would give you dvd media control bar on the bottom and the message in chinese letters is actually a message asking you to insert this disc in a Xbox 360, which is actually a Modded Xbox 360 that is required

Dec 30, 2009 | Microsoft Xbox 360 Console

2 Answers

I put the disc in and it keeps saying open tray


Hi,

The Console is not able To read The Disk.
First Try A DVD Movie ?
Then A Music/Audio CD ?
If it reads either Or Both Of These, the Dual-Layer Laser Has Failed, Which powers up with increase To read Dual-Layer ( X-Box 360 Games ) A New Or Replacement DVD Drive, Will Be Required.

Mike @ Compurepair.

Oct 16, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont play games. it just sits on the xbox dashboard.


Hi,

Dirty Or Faulty Laser Head.
Try an Audio CD Or DVD Movie.
If none read at All, you Need A replacement DVD drive.

Mike @ Compurepair.

Aug 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox says play DvD when there is a game in the Disc drive....


Hi. You need flash the firmware from the old drive to the new drive.

Jun 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Disk reading error


Hi,

this is a possible laser read problem.
Try an official DVD Movie. And also a music CD.
if it reads nothing at all, i,d suggest a laser head cleaner.
Or a replacement DVD Drive.

Mike @ compurepair.

Mar 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Installed new Xbox DVD ROM, but cannot read games


The DVD drives must match the motherboard that it came with. Unless you go through a very complicated re-flashing process. If the motherboard and DVD drive do not match, it will not play 360 games

Dec 04, 2008 | Microsoft Xbox 360 Console

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