Question about Lucent Merlin Legend MLX-20L Phone

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Can't change night service greeting!! HELP!

I don't know how to change the night service greeting on the MLX-20L phone system...HELP!!!!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: How do you set the time on the AT&T MLX-20L

Press Menu
Press System Program
Press Exit
Press System
Press Time
Enter the time
Press Enter
Press Exit
Press Home to exit programming mode

Posted on Mar 10, 2008

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cnavarro
  • 2460 Answers

SOURCE: Need Lucent MLX-20L Manual

Every single manual is avalable from the Avaya website. The cabinet in the back room is either off-white or gray metal. If it's an off-white one, it's probably a Legend. If it's gray metal, it's a Magix. The manuals are HUGE. Most of my customers have an 8 1/2 x 11 Administrator's guide, and a little spiral bound set user's guides, both for the console and the MLX-28DP phones.

Search around your place and see if someone has one squirreled away.

Carl


Posted on Dec 09, 2008

SOURCE: Need to change extension names

http://dstech1.com/changing-the-name-on-an-extension/

A label can have a maximum of seven characters.
To administer Labels for Extensions from the System Programming console:

  1. Press Menu.
  2. Press System Program.
  3. Press Exit or Start.
  4. Press More or Right Arrow Key.
  5. Press Labeling.
  6. Press Directory.
  7. Press Extension.
  8. Dial the extension number that you want to administer.
  9. Press Enter.
  10. Press Drop.
  11. Enter the label information for the extension number selected.
  12. Press Enter.
  13. Press Exit or Back.
  14. Press Home or Exit to exit programming mode.
Note: When programming on the system programming console, use the buttons next to the display to specify the letters A through I and punctuation. Use the line/feature buttons to specify additional alphanumeric characters for labels. Use the template provided with the System Programming console to see which line buttons correspond to which alphanumeric characters,


Posted on Jan 13, 2009

  • 1 Answer

SOURCE: call fowarding to cell phone

from the merlin phone pick up the phone for a dial tone then hit *33 and it will say "forward to:" then dial 9 + 1 + area code + phone number.

To undo the forwarding follow same procedure but when it says "forward to:" enter your merlin extension number.

Posted on Jun 15, 2009

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1 Answer

We have a Avaya MLX-20L phone system, we need to change one of our co-workers voicemail but do not have the login or password from the previous co-worker who used that extension? Is there a way to overirde...


You will need to log into the admin mailbox of teh voicemail. But there are a few different voicemail systems on that system. Do you know which you have?

Merlin Mail, Merlin Legend Mail or Merlin messaging?

Sep 10, 2010 | Avaya MLX 20L Corded Phone

1 Answer

How to program night service


Did you program the lines to be answered, in the night service group?

Jun 15, 2009 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Need Lucent MLX-20L Manual


Every single manual is avalable from the Avaya website. The cabinet in the back room is either off-white or gray metal. If it's an off-white one, it's probably a Legend. If it's gray metal, it's a Magix. The manuals are HUGE. Most of my customers have an 8 1/2 x 11 Administrator's guide, and a little spiral bound set user's guides, both for the console and the MLX-28DP phones.

Search around your place and see if someone has one squirreled away.

Carl


Dec 09, 2008 | Lucent Merlin Legend MLX-20L Phone

2 Answers

HELP WITH LUCENT PHONE


Dial into vociemail, ht elady will say "Welcome to ............"

Fill in the blanks.

We need to know that before we can tell you.

Oct 23, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Mlx-20l


Visit support.avaya.com, search for your particular system and you can download a pdf of the manual

Jun 26, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

OLD SYSTEM


Are you talking about accessing the voice mail of an employee who is no longer with the company or accessing an automated attendant greeting?

Mar 24, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

CALLER ID


Please take compatible with your service provider
.

Mar 20, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

I can't change from night service to normal service


Are the keys not working? These phones have a common problem with the keypad locking up. If so, the keyboard membrane would need to be replaced. Temperature and humidity effects this problem greatly. You could try putting the phone in a freezer for a few hours to see if you can temporarily get the buttons working to put your system back into day mode. You will still need to get the phone repaired.

Feb 25, 2008 | Lucent Merlin Legend MLX-20L Phone

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