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Forgot family password and the secuity question

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Well after a long and frustrating talk with the challenged customer service workers, I've found how to reset the pass code if you don't know the original one or the answer to the random question that was set.

Start by going to the SYSTEM tab and select CONSOLE SETTINGS. Scroll all the way down to the bottom and select SYSTEM INFO. When you open up this screen, just hit these buttons in this order:

LEFT TRIGGER, RIGHT TRIGGER, X, Y, LEFT BUMPER, RIGHT BUMPER

If it doesn't work right away, just try it again. A screen should pop up asking you if you would like to reset the settings. This won't delete your profile or anything so select YES. The XBOX will restart itself and it will then ask for the language and country again. Next it will ask for info on the pass code. Choose the rating you want the code for and then input your new code.

Hopefully you found this helpful.

Posted on Jul 31, 2010

  • Jyackle5
    Jyackle5 Jul 31, 2010

    Well after a long and frustrating talk with the challenged customer service workers, I've found how to reset the pass code if you don't know the original one or the answer to the random question that was set.

    Start by going to the SYSTEM tab and select CONSOLE SETTINGS. Scroll all the way down to the bottom and select SYSTEM INFO. When you open up this screen, just hit these buttons in this order:

    LEFT TRIGGER, RIGHT TRIGGER, X, Y, LEFT BUMPER, RIGHT BUMPER, A

    If it doesn't work right away, just try it again. A screen should pop up asking you if you would like to reset the settings. This won't delete your profile or anything so select YES. The XBOX will restart itself and it will then ask for the language and country again. Next it will ask for info on the pass code. Choose the rating you want the code for and then input your new code.

    Hopefully you found this helpful.

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