Question about Copystar CS-1820 Copier

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On the copystar 1815 I have an error message that says 'error occurred call service person'. On the bottom of the screen it reads 'C6400". I can not clear it. Help!

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When machine is on hold down stop key, start, left exposure. release them and press start. display will show U000. self status. key in 163 and press start twice

Posted on Sep 13, 2010

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"error occured,call service person


Try unplugging it for 10 minutes. While unplugged, press and hold the start and stop but for 10 seconds. Double check for any paper jams. Just the smallest piece can jam it up. There should be a list of error codes for anything wrong. List paper jam would have an error code, change toner, change or clean ink, ect. Is this the only message you get? If that's so, try the steps I mentioned above so the machine resets itself. It the problem still occurs, let me know I will gladly help you to correct this problem.

Jan 27, 2011 | Kyocera Copystar CS-1820 Black and White...

1 Answer

My kyocera copystar CS-1815 shows in the message screen "Waste toner near full." How do I empty the waste toner?


Hi there just open it up and inside there will be a small plass bottle that hold the waste toner you can clean out and put back.

Mar 04, 2010 | Copystar CS-1815 Printer

2 Answers

My machine still shows the same: call service person c6400. Kindly help me please.


You will have to call a Copystar or Kyocera technician to reset your fuser memory.

Aug 31, 2009 | Kyocera Copystar CS-1820 Black and White...

3 Answers

Error c6400


A Copystar or Kyocera service technician must reset the fuser memory.

Jun 29, 2009 | Office Equipment & Supplies

3 Answers

Showing 'error occured call service person c6400'


Defective power supply board. or Defective engine board

May 31, 2009 | Kyocera FS-1118MFP Laser Printer

1 Answer

Copystar CS-1815 reports a paper jam at the document processor


Check for debirs in the unit that could be tripping the jam sensor if not the sensor has gone bad.

Apr 23, 2009 | Copystar CS-1815 Printer

1 Answer

KYOCERA copystar CS-1820 ERROR C6000


Your problem is heat related, or the lack of heating at least. one of 2 things went wrong here... either the fuser unit overheated causing the thermal fuse (aka the thermostat) to blow, or the heating lamp in the fuser unit is blown. Basically the 6000 code is displayed when your machine fails to reach the correct temparature at a specific time. Unfortunately you will have to call a service person to check which to of the mentioned components are at fault and to replace that component for you. After replacing, the component the code will still be displayed as a safety measure, so the service representative will need to clear the code via the machine's service mode

Sep 22, 2008 | Kyocera Copystar CS-1820 Black and White...

6 Answers

KYOCERA KM-1820 COPIER


follw these steps, it should work
turn off copier.
open top toner cover.
turn copier back on.
when you see message "close top cover" press "system menu" button.
scroll up to "service setting" then press the # button, green "start" button and the "enter" button all at the same time.
then scroll down to "maint mode"
press "enter"
then enter 163
press" enter "
turn off copier then turn back on
close toner cover

you should be back in business

May 17, 2008 | Kyocera Copystar CS-1820 Black and White...

2 Answers

Copystar CS-1815 waste toner


There are two screws on the drum unit. They are on the left hand side and one on the right hand side. Remove the screw from one side and take off plastic small side cover. Dump the waste toner. Do the same for the other side and then put it back together. Turn machine off then on and the error code should be gone......

Apr 17, 2008 | Copystar CS-1815 Printer

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