Whirlpool Duet washer, during the wash cycle, get H F error code
I have a Whirlpool Duet washer, during the wash cycle, the water level gets much higher than normal, then the H/F code flashing and the washer stops. I can then switch it to rinse/spin cycle, more water comes in then stops with H/F code again. I can then switch to drain/spin cycle to complete the load. What is wrong, please help.
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Re: Whirlpool Duet washer, during the wash cycle, get H F...
Thanks for using FixYa. Error code F/H means no water was detected entering machine or Pressure switch trip not detected. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed. It can also happen if the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash. You’ll need to Press PAUSE/CANCEL twice to clear the display. Please do rate the solution if the issue is resolved or else revert for further assistance.
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Drive motor tachometer error
The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin the door will be unlocked after 3 minutes.
• Check wire harness connections between the Drive Motor/Tachometer and the Motor ControlUnit (MCU), and between the MCU and the Central Control Unit (CCU)
• Check the Drive Motor
• Check the MCU
• Check the Wire Harness
Whirlpool Duet front-load washer F02 usually means it is taking over 8
minutes for the washer to sense that the rinse or wash water has
drained, which either means that the drain/filter is clogged or the
pressure switch/tube is clogged (causing both the washer to over-fill
with water and not sensing that water has drained).
To clear out
the drain/filter, tilt the washer backwards a little for easier to the
kick-plate and support the front bottom with a wood block or similar,
remove the front kick-plate's (3) retaining screws and swing the
kick-plate up out of the way. The filter drain is behind the white knob
in the center, be prepared with something to catch any remaining water
and lots of towels to soak up any spills, and turn the knob
counter-clockwise to remove the filter.
The "rl" (remove load) error code appears when you are running the "Clean Washer" cycle. You must not have a load of clothes in the washer during this cycle. Remove the clothes from the drum, and restart the cycle. The "Sud" error indicates that the detergent is over-sudsing. The Duet washer automatically combats this by reducing the amount of suds in the washing machine. Let the washer finish the suds-reduction steps. Use less detergent during the next wash cycle.
the f5 error code is to do with the water inlet valve not working it will need replacing in the mean time try connecting the cold water to the hot select hot wash and see if the water flows into the machine
https://secured.whirlpool.com/Service/.../Duet%20Job%20Aid.pdf Above is your service manual, look in the area of the NTC sensor,it needs to be replaced, the service manual will show you how. You need to replace the ntc sensor, most likely.
Water Temperature Sensor Error If during the water heating step in wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the "F/05" error code will be displayed.
Check the Water Temperature Sensor, Heating Element and Element Relay
Check connections to the Sensor, Heating Element and Relay
I would assume that you are using HE detergent if not the pump could go into a suds lock. You may have a bad drain pump. The other options could be possibly a bad central control unit. (however these are very expensive) or possibly a door lock issue but usually you will get a door lock error.
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is running. • Check the drain pump filter for foreign objects • If the above does not correct the problem replace the pump
If the drain time exceeds 8 minutes the water valves turn off. After 4 minutes the “Sd” error will be displayed, then 4 minutes later the F21 error code will be displayed.
Press PAUSE/CANCEL two times to clear.
1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check the electrical connections at the pump and make sure the pump is running. 4. Check the drain pump filter for foreign objects. 5. Plug in washer or reconnect power. 5. If the above does not correct the problem, go to step 7. 6. Unplug washer or disconnect power. 7. Replace the pump.
Alternative Procedure: If the machine cannot be forced to its diagnostic mode then:
1.Disconnect the washer from the power supply and water supply. 2.Remove the top panel by taking out the three screws in the back of the washer. The pressure switch is right on top. 3.Remove the Molex connector from the water level switch / pressure switch. Refer to the picture below. 4.Reconnect the power supply but not the water supply. 5.Power the machine. The machine will enter diagnostic mode. 6.Power off the machine. 7.Replace the water level switch / pressure switch. 8.Reconnect the water supply. 9. Power on the machine it will work without error