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When I plug my gigaware mouse into the USB port on my computer it is not being recognized by my laptop.

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Dell 6420 laptop not recognizing USB ports while on docking station


Hello Jackie.

2 of youre USBs are USB 3. so you need to install the right drivers for USB 3.
Also you should check youre BIOS settings, if there is an option to enable "XHCI" support so enable it. (USB 3 needs this to work ).
regards Gue.

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I have an Engage wireless mouse that has worked fine for about 6 months and now when I plug the adapter into my laptop (Windows 7), a message shows up USB Device not recognized. I have search for driver...


Does that message pop up when you plug it into every available USB port? Are your batteries charged? Is the mouse recognized on another computer?
This could mean that your USB port is dead or dying (unlikely) or that your mouse adapter is fried.
Try it on another computer, if you get the same message, it's off to the store for you!

May 19, 2011 | Dell Computers & Internet

1 Answer

My Gigaware optical mouse 26-126 will work sometimes then will stop. Try plugging in USB again but get message 'USB Devise not Recognized'


try to reinstall the driver for your USB, if done and still getting the same problem, the problem would be the port it self, try to use other port of the computer

Jun 15, 2010 | Computers & Internet

1 Answer

I just bought a new mouse for my laptop. It is a Targus Kaleidoscope Optical Mouse. For my HP Pavilion dv2700, I plugged it in and it will not work,it did install itself several times.Everytime I plugged...


First thing you need to do is to know that the USB ports of your laptop is really working. Insert another usb devices or storage such a flash disk. If the flash disk being inserted is not recognized by the system then the usb port you had inserted is malfunctioning or it is defective. But if the other usb devices like the flash disk is working then your new bought mouse is defective. Try to plug the usb mouse to the other ports available in your laptop.

Oct 29, 2009 | Targus Kaleidoscope Optical Retractable...

1 Answer

Gigaware new optical notebook mouse, read all the comments, been there, done/tried that... laptop keeps asking for driver... inf errors? Odd my gigaware OLD retractable mouse (on fritz) when I can get the...


omg you buy crapp from RS. why?
to go walfart see that mouse shelf there, buy one.
end the pain.

btw1: we are not HP. !!!

here is your support page , this is HP.
https://support.hp.com/us-en/product/Compaq-Presario-F700-Notebook-PC-series/3548233




do not buy wireless, unless dead batteries in them sounds like fun... is it? nahh.....
also the mouse must be paired with the original usb dongle "gigaware, device, matched. do not mix parts here, ever.


NO OS STATED,. is this ****** rotten XP?
XP, VISTA ,W7, W8, W10?????
in all cases when you plug in a new mouse the pc must be connected to the internet, if not the new USB driver for the mouse will not be available, can it? no. (i bet in the store they had no wifi for you or router wired connections did they)

PnP, plug and pray.:
luck happens (rare) it's in the windows, cab library
but most times that will fail hard, for sure on any stinking XP box. (how can XP from 2001 know how to run a 2017 mouse, that be impossible , no?)
I dont think MS supports RS devices at all btw.


most new things now , like a new mouse
come with no CD, driver in the box. nor instructions
this is for GREEN reasons, dig?

and they have a slip of paper there tiny
says get drier here, at our mouse web site and a url.
dig? but I see SR no longer support this mouse.
at RS dot com. did you even look first?

My guess, is you are NOT internet connected as you plug in one mouse do not have 2 plugged in at the same time, your retractable is now defective, for get it.
the wires in it are bad, you can fix it i bet.
I can but would not waste my time for $5 .

if you go to goodwill store get like 3 mice there
for $5 total, all will work if and if connected to the internet.

this magic is called PnP plug and play
with no internet PNP is dead.
and super dead if RS devices,,,,
Go to MS.dot com, look up WHQL certified drivers from RS. (nada)

this is the NEW WORLD now.



your PC came with VISTA, so says HP.
is it still VISTA?

I will address all mice issues here, in one post.
i read your pC spec for you
it has touch pad mouse by,
Synaptics Touchpad driver

if you run that at the same time as any USB mouse
they will get in to a loggers head fight.
the cure is simple.
turn off the mouse not used, you must.

or it WILL FAIL>
this is true on all PCs with a touch pad (and 2 mice)
on newer PCs we click touch page mouse tab in control panel and turn it off
then use the usb mouse. (avoid wireless mice)
if you love wireless, then why not own a real mouse.
wired, so you can have solution everytime RS takes a dump here.

on older PCs there is no tab for that. yah suxs, no?
so we must use CONTROL panel and then
device manager and go to touch pad ICON and click DISABLE there. (the touch pad is now dead)

my newer touchpad driver has an autodetect , feature
and if on, it sees me having a USB mouse and kills the touch pad every time i boot it. (fancy no?)
Btw I hate touch pads, so know the ropes,.. here.

so there are 2 issues,
cant find a usb mouse driver,
if you told the mouses brand and model number you get the driver sent you for free, or a mfg, link
issue 2 , having 2 mice enables is a hopeless case.

that covers it all but , ill do more next.

Apr 29, 2017 | HP Compaq Presario F756NR Notebook

1 Answer

Wireless Gigaware 26-990 unable to connect


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Dec 24, 2008 | Computers & Internet

1 Answer

Wireless mouse and usb game controller


It is faulty. Something internal is broken. I feel the only way to remedy this is replacement, sorry. I have seen this many times.

Oct 24, 2008 | Toshiba Satellite M45-S165 Notebook

1 Answer

Laptop does not recognize wireless mouse


Most wireless mouse are not plug and play.
Try this:
Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

May 28, 2008 | Bluetake (bt500+bt009x) Mouse

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