Question about Kenmore Washing Machines

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Washer, fills w/ water then nothing...

Kenmore HD Super Capacity washer, fills with water, then nothing, the dial stops, no agitation. reseting the dial did nothing. setting it in different positions did nothing. i need to at least get it to the spin cycle. so i can empty the water and clothes, and buy a new washer. how can i make it do this? i have electrical background so i know it can be done, but i have no schematic to work with...

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  • sohipirates Aug 02, 2010

    i'd like to get it to the spin cycle. with the hopes of the motor not being the problem.

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2 Answers

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  • Master
  • 1,554 Answers

Let's start a new troubleshooting.

My understanding of the problem is that the machine does not agitate, spin, nor drain. All of the washer functions are disabled except the fill functions. These symptoms clearly indicate a bad lid switch. Otherwise, the problem lies within the drive motor.

The lid switch can be bypassed to verify whether it is indeed faulty or the motor is dead. Pry the top of the console end cap trims off then remove the screws securing the front corners of the console to the top of the cabinet.
washer, fills w/ water then nothing... - ec2f467.jpg
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Pull forward and up on the console and lay it back washer, fills w/ water then nothing... - 933ec0a.jpges.
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Disconnect the lid switch harness connector by pressing washer, fills w/ water then nothing... - eef17fb.jpg located in the middle, and pulling it up.
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Bypass the lid switch by connecting a jumper wire between the terminals of the disconnected harness. Replace the lid switch if the machine works. Otherwise, replace the motor.

Posted on Aug 03, 2010

  • 1 more comment 
  • Jahn27
    Jahn27 Aug 03, 2010

    Bypass the lid switch by connecting a jumper wire between the brown and gray terminals
    of the disconnected harness. Replace the lid switch if the machine
    works. Otherwise, replace the motor.


  • Jahn27
    Jahn27 Aug 03, 2010

    The cabinet needs to be removed when replacing the lid switch or motor.

    The cabinet is attached
    to the rear of the washer by
    two brass-colored
    retaining clips. Insert a flat blade screwdriver into the turned-up edge
    of the clip, located on both sides, and then pry back to release the
    clip from the slot in the cabinet.


    Open and hold the lid while grabbing
    the cabinet front opening then tilt the top of the cabinet toward you by
    pulling the cabinet away from the base. This releases the front and
    back slots of the cabinet from the tabs in the front and back of the
    base. Using the side of your leg and/or body as a support for the front
    of the cabinet, carefully lift up and set the cabinet aside.


    The lid switch can now be accessed and replaced in the cabinet.

    To replace the motor, pry the clips off
    securing the pump to the motor and remove the pump.



    Unplug the motor harness and remove the screws securing the motor clips then pry the clips off.


    Pull the motor out to remove then pry the coupler off the motor shaft the tap it in to the shaft of the new motor.


    Put the rubber grommet and reinstall the motor aligning the grommet slots with the prongs of the coupler other half on the transmission shaft. Plug the harness back then reinstall the pump in reverse order of the removal steps. Bring the cabinet to the front of the washer then slide the front bottom rail of the cabinet under the rail at the
    base
    of the machine then lay down the cabinet into position. Make sure the
    slots in the cabinet sit into the tabs at the base of machine.

    Reconnect the lid switch harness then push the retaining clips back into position to secure the cabinet to the rear of the machine. Reinstall and secure the console to complete the repair.

  • Jahn27
    Jahn27 Aug 03, 2010

    Feel free to update us about the development of the troubleshooting and repair. Accepting a solution does not
    stop you from communicating
    with an expert. You can continue communicating with the expert as
    long as you need assistance regarding the issue stated herein.
    Please
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    appropriate, and informative or at least gave you the proper and right
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  • Master
  • 10,865 Answers

Hi. If you want to get a new washer and just need to empty your dud machine, use a siphon and a hose or a small pump and a hose. Either way you will empty the machine in no time flat. J.

Posted on Jul 31, 2010

  • sohipirates Jul 31, 2010

    i'd rather jumper/ bypass the switch so the water will spin out of the clothes as well.

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1 Suggested Answer

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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