Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Beater brush bar will not work

I went to use my vacuum and it will not work in the upright position, the brush bar will not rotate/work. It is not dirty with string arou nd it etc.

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They are not made to work in the upright position. the beater bar only runs when in the non upright position

Posted on Aug 05, 2010

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Could be that the bet has busted

Posted on Jul 31, 2010

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1 Answer

Beater bar only spins when vacuum is locked & upright.


Your belt is probably stretched and can't turn the brush when it's on the floor. Replace the belt at least twice per year.

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Why does The beater bar on my hoover continue to run in the upright position?


Hi there! Some vacuums do not come with the feature that automatically shuts the brushes off when in the upright position.. If your unit is like this, be sure to put the vacuum on the highest setting when using the hose. Also, because the brush-roll continues to spin, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use. Hope this was helpful!

Jul 21, 2014 | Hoover Vacuums

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Caught a string in the beater bar. Cleared it out but now the beater bar will not spin. The belts are intact. I had this problem before and I can not find the answer online that fixed it. It is not the...


Hi there,

Sorry to hear you're having a problem with your DC07. Please note that the brushbar will never rotate when the cleaner is standing in the upright position, or if you've used the brush control to turn it off.

If you have the cleaner reclined in the vacuuming position with the brush control set to 'ON', and the brushbar will not rotate, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.

Kind regards,

Jack
Dyson Customer Service

Jul 24, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

The brush on my Electrolux Versatility will not spin. You can spin it by hand, but the motor will not spin it.


Hello, W/D here.
Since the brush will not spin, but the motor works, either the belt has come off of the motor shaft, the belt is worn past it's useful life, or the beater bar has seized.
1. Turn off the power (unplug).
2. Remove the bottom plate. With the plate off, use your finger to test the tension of the belt. It should be tight, and roll when you roll the beater bar by hand.
3. Remove the beater bar and belt. Inspect the beater bar, particularly by the bearings. Remove any twine, hair, etc.
4. Inspect the belt for abnormal wear. If there is any significant wear in the belt, replace it.
5. Reassembly is in the reverse order. Place the belt on the beater bar. While holding the beater bar close to it's position, place the belt on the motor shaft. Rotate the beater bar bearings to their proper position and install the beater bar. Replace the cover plate.

Best regards, --W/D--

Jan 29, 2011 | Electrolux EL8502 Versatility Bagless...

1 Answer

Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the...


Hi its Darran at Dyson.

The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.

If the brush control should be in the centre position and move forward to the "on" position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Feb 22, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Have a dyson vacum and the beater bar stopped working. How do you fix the beater bar.


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 21, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Bare floor selection still rotates brushes


Your switch should have 2 different on positions. One for simple suction and one to engage the beater. The setting without the beater being engaged should be first position from off and the beater would be second position

Jan 20, 2010 | Eureka 5849A Boss Bagless Upright Cyclonic...

1 Answer

Beater bar doesn't turn


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 17, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Beater brushes don't work, what to do? They only work when the canister is in about an 85 degree up position.


This appears to be a loose connection. The below post was answered by highntools a while ago. It probably is related to you problem.
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.

There have been several people who reported loose or burnt wires to be the culprit for the brush bar not working. The DC15 does not use a belt, but a motor that is control by the circuit board. And I really believe that in your instance, the problem is a loose wire between the circuit board and the brush motor.

Jul 12, 2009 | Dyson DC15 All Floors - The Ball Bagless...

2 Answers

I have a dyson upright and he beater brush is not turning


There are four possible reasons for the problem. We will take them from the easiest to fix to the hardest.

1. The manual clutch is not engaged. On the bottom right side of the vaccum is the manual clutch knob. Be sure it is rotated all the way forward. The clutch should now engage when the handle is lowered from the upright position to the vacuumig position.

2. The brush bar is entangled with debris keeping it from turning. Turn the vacuum over, remove the brush bar cover by using a coin to turn the screw like pinions a quarter turn counter-clockwise. Remove any hair, carpet fibers or other items wrapped around the brush bar. Disengage the manual clutch by turning it toward the back of the vacuum. Try turning the brush bar by hand to see that it moves freely.

3. The brush bar is broken. While you have the brush bar cover removed, inspect the brush bar for any cracks or other signs of damage. The frequency of a damaged or defective brush bar is higher than most people may think. If damaged, the brush bar will need to be replaced.

4. The clutch assebly is not functioning properly. In that case, it would be best to have a service tech handle the matter. If you want to inspect the clutch or even consider replacing it yourself, this link may be of interest: http://www.youtube.com/watch?v=7_CtaFcc5HU

Hope I've been of some help.

Jul 03, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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