Question about Rival 3755 5.5-Quart

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We broke the lid on our model 3755 Rival crock pot. Can it be replaced?

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  • lyds04 Jul 14, 2008

    Tried your suggestions after mine broke-- they don't stock this part at this time-- I was told to try back in 6 weeks as they cannot notify me when available or let me order it and then ship when available. Very difficult representative to deal with, very rude! Lydia

  • pgiles Oct 28, 2008

    I dropped and broke my lid to my crock-pot and I can't seem to find a replacement.

  • Anonymous Nov 17, 2008

    model 3755 crock pot replacement lid

  • Mitch K Dec 05, 2008

    On my Rival model# 38601, the "lid handle" melted where the nut in the base of th plastic handle is secured to the lid with a screw coming through from the opposite side of the lid, and the lid handle became detached from the lid. I called the telephone number posted at the Rival website, 800-323-9519.The rep I spoke with told me that a lid handle was not available for the model I own, and my 1-year warranty had expired a few months ago. The unavailability of such a small, simple, yet critical part, seems to be less than reasonable for a unit that is less than 2 years old. Planned obsolescence I suppose. Consequently, I was compelled to purchase a replacement crock pot.

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The heating element of my 5.5 Qt Crock Pot (Model 3755) burned out yesterday, so I now have a glass lid for sale. This particular model was one of the better ones I have used over the last 30 years and it's a shame to lose it in a puff of smoke. I had the unit for five or six years and got my money's worth out of it. (That's good, because the Rival company's customer service and repair departments ****). If you are interested, contact me at CactusGym@Cox.Net.

Posted on Apr 02, 2009

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Visit the link below. This is your only reliable source to find out a parts dealer where you can replace parts and have service for your slow cooker.

Rival Contact for spare parts information:
http://www.rivalproducts.com/aboutus.aspx?navId=2
Rival Home Page:
http://www.rivalproducts.com/index.aspx


Direct Contact To Rival:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

Jerry G.

Posted on Apr 24, 2008

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