Question about HP Photosmart C6280 Printer

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Printer won't recognize new ink cartridges

Printer says ink is empty. Replaced the cartridges and still shows empty. Will not print because it thinks there is no ink.

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Follow this simple instructions:
Remove all the cartridges, clean the contact points on the cartridges and on the printer using soft brush/cotton dipped in alcohol/acetone/spirit. While they are drying, reset your printer; Turn it off > Disconnect usb cable, power cord, inthernet cable; >remove the papers from the tray >open the back panel door (the rear door where you clear paper jam). Also turn of the main switch which the dc adapter plugged in. After keeping it Off for about 5 minutes, turn on again using only the power cord, and again leave it on for few minutes > turn it off > connect all the cables > again turn it On and keep pressing the power button while it boots up. Now you can install the cartridges.

Good luck.

Thanks for using FixYa.

Posted on Jul 31, 2010

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  • Master
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As long as the original HP cartridge doesn't drop below 25% of it's full capacity, you may refill the cartridges yourself using a suitable aftermarket refill kit. The HP ink detector will properly detect the filled cartridge when you reinstall it. (This will fool it into thinking the cartridge contents are a genuine HP product.) If the level falls below 25%, results vary according to the model. Some cartridges require an aftermarket chip reset tool, (they are cheap) others do not.

Posted on Jul 13, 2014

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MacD7
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SOURCE: Printer does not recognize new ink cartridge

Are you using "refilled" hp cartridges? If so, they may be interpreted as "empty" or a non-hp cartridge if the carrtidge shell was manufactured prior to the recent time that hp began coding the electrics on the same type cartridges. This can also happen if you are using "compatibles". If this is the case, try buying original new hp carts. If that is what you already have, return the cart to the store as defective and as for a replacement.

Posted on Apr 29, 2010

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-------------------------------------------------------------------------------
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