Question about Kodak EASYSHARE 5100 All-In-One Printer
Kodak 5350 Color Ink Error ... after repacing the color ink cartridge I continued to get the error message "replace color ink cartridge". I tried everything; took both cartridges out, replaced, shut down, unplugged, checked software and firmware, they were up to date. I finally emailed Kodak Support and they said I have a defective color cartridge and they will replace it. Hope this helps others out there since this appears to be a known problem. It has something to do with a defective chip in the cartridge that indicates it is empty.
Yes the cartridges of all newer printers have chip that indicates the cart ink level, when the cart is empty the chip self destructs.
Posted on May 04, 2017
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Posted on Jan 02, 2017
SOURCE: Kodak 5300 color ink error
OK so i found some new information that should solve the problem. The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK CARTRIDGE EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error. So to fix your problem First Remove the ink cartridges and download and install the new Firmware. Then sadly you have to go get another new ink tank and install it.
If you can get through to kodak you should request reimburstment of some sort like a free set of ink tanks.
Posted on Feb 28, 2008
If you take the cartridge to walgreens, etc... they can clear the chip. There is none for home use
give them a call !
Posted on May 10, 2009
Try to reseat the cartridge 2-3 times. probably the carrtidge is defective. call kodak @ 1800 421 6699 and they will replace the cartridge for you free of cost.
Posted on Sep 21, 2009
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