Question about Kenmore Elite 21086

1 Answer

Kenmore elite mod# 11024942300 unit # 0009538 machine will fill w/water drain and spin. Makes noise when washing cycle the thing in the middle will not rotate/move like it should. makes noise like ball bearings, Please help

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,937 Answers

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://beta.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.24942300&pathTaken=partSearch&prst=0&shdMod=110.24942300

and you'll see a list of major sub-components with diagrams and parts.

This problem points to a couple of places:


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft. Also check that the Agitator Dogs aren't worn / damaged.

Following is a description of how to take the agitators out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

In answer to your other questions:

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

As an aside, tearing the washer apart will give you the opportunity to completely clean it.

Posted on Jul 31, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have the kenmore elite oasis it turns on and just makes a little noise and counts down the minutes but doesnt fill up drain or spin.




Hi,

If your washing machine will not fill, only hot or cold will fill or is slow to fill then read these tips. I have covered many of the things that can happen in these tips...


Washing Machine Problems No Water

Washing Machine Fix Washing Machine No Water

heatman101

Feb 18, 2011 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore Elite HE3t 11042922200 Front Loading. F02 drain Problem


We experienced the same thing. I was able to restart and locate the noise to the water pump. After disassembling the water pump found the impeller shaft sliding out. For some reason this shaft will not stay in place. Had to order a complete pump assembly as the electric motor is not available.

Jan 15, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer won't spin or agitate


hi, Does the water drain out in the spin cycle? Sounds like the coupler might be bad. Is this a top load machine? Asking questions so I can be clear and give you better info on your question.
Please let me know.

Thanks
Vic

May 31, 2009 | Kenmore 3.2 cu. ft. Plus Top Load Washer

2 Answers

Machine doesnot agitate or drain once filled with water


it sounds like a bad lid switch if it will not drain or spin,the switch controls that-mike

Apr 24, 2009 | Washing Machines

1 Answer

I have a kenmore elite washing machine and the spin cycle will not work.it both fills up and drains water but it wont spin.


I have a kenmore elite washer. whwn on spin cycle it does not spin and als o will no agitate. There is a loud noise wen on spin cycle. Please help

Dec 20, 2008 | Kenmore 24032\24036 Top Load Washer

2 Answers

Kenmore Elite King Size Top Load Washer


If your washer fills, agitates, drains, but will not spin, the likely cause is the gear case (transmission). A new gear case can run about $200 just for the part. With labor, this could be a bit expensive to repair. I hope this helps you some.

Jul 30, 2007 | Kenmore 22642 Top Load Washer

Not finding what you are looking for?
Washing Machines Logo

451 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2180 Answers

fordexpert

Level 3 Expert

5520 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...