Question about Apple iPod MA446LL/A MP3 Player

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My apple 30GB has sad face /www.apple.com/support/ipod

I have a black apple ipod serial no.8m651636v9m.It has a sad face on the screen and a web address www.apple.com/support/ipod. what do need to do to fix this

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Hi, you may want to try reset your iPod: 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) 2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Regards, Peter

Posted on Aug 07, 2010

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Posted on Jan 02, 2017

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