Question about Kenmore Elite 45986 Front Load Washer
Means someone put it in controlled lock position. Just hold the Control lock button down for 5 sec or so until the light comes off. Machine isn't malfunctioning.
Posted on Jul 22, 2013
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Posted on Jan 02, 2017
SOURCE: Kenmore Elite Washer Problem
This is a common symptom of a defective lid switch. If you try opening and closing the lid and do not hear a distinctive "clicking" sound, your lid switch may need to be replaced. Some lid switches are located on the right-hand side of the lid opening with a small slot. It is activated by a plastic piece called a “lid strike” on the lid itself. Make sure the lid strike is not broken off. This will keep the switch from not working. On some model washers the lid switch is located on the left-hand side, in the rear, mounted under the casing near the lid hinge. It is activated by a rod on the lid hinge. Sometimes the rod can be adjusted if it is not making good contact with the switch. In either case, if the switch is not activated, it will allow the washer to fill and maybe agitate, but will not start the rinse or drain cycles. If you diagnose it and wish to attempt the repair yourself, the switch costs about $35 and is fairly simple to replace if you follow the steps below:
First of all, unplug your washer. You will need to remove the console in order to get to the lid switch. I believe your washer has release tabs under the console at each front corner. Simply slide a putty knife straight in from the front at each corner and push in while lifting up. You should feel the release tabs push in and the console will pop up. Or, you may have a console that has removable end caps. They can be removed by gently prying up on the top of them from the rear on each side. You may have to use a small screwdriver for this. The caps should pop right off. Once removed, you will need to loosen a screw under each cap. Once you have the console loosened, carefully lift it up and lay it back over the rear panel of the washer in its resting position. Be careful not to damage the small plastic hinges that hold it in place.
Now you will need to perform the following steps:
1. Under the console you will find the lid switch connector. Unplug the switch from the connector.
2. There will be two brass colored clips. You will need to remove these to remove the machine casing. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver away from you while holding into the groove and the clip will release.
3. Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Now pull the case from the frame by lifting from the back first.
You do not have to remove it all the way from the frame. Just enough to gain access to the switch. All there is to the switch is a couple of screws holding it in and a ground wire. It's a pretty easy repair job. NOTE: You DO NOT have to drain the tub to repair the lid switch.
Once you've completed your switch installation, make sure you get the case back on the frame correctly by following these steps:
1. While looking down through the lid opening, place the front lip of the machine case UNDER the washer frame and start leaning it back onto the frame. There are four small cleats that must fit into four slots on the case or the washer will vibrate. Make sure the frame is seated properly, lean forward from the front of the washer, grasp both sides of the rear panel and pull towards the case. The rear panel should be seated and flush with the casing before inserting the retaining clips.
2. Insert the brass-colored clips into the slot on the washer rear panel first, then push straight down into the opening on the top of the washer with some force. If you have the case seated correctly, the clips will snap back in.
3. Make sure you plug the connector from the console back into the lid switch receptacle and close the console.
I hope you find this helpful. If you have any questions or need help locating the correct part, please let me know by posting comments.
Posted on Apr 08, 2008
This problem can be caused by either a leaking water inlet valve, or a condition known as "siphoning". Since you just recently moved, I would make sure you don't have a siphoning problem, first. The following link explains how:
Although siphoning normally refers to a constant drain problem where a washer has problems maintaining the proper water level, it can also lead to problems where the drain line will back up into the washer.
Now, if you follow the advice in the link and determine this is NOT caused by siphoning, I would suspect that you have a water inlet valve that is leaking. A tell-tale sign will be water trickling down the fill tube in the rubber door bellow. The water inlet valves have a diaphragm that is controlled by an electric solenoid. Sometimes the valve becomes clogged with sediment or deposits, causing the diaphragm not to close properly. If you live in an area that has hard water, or use well water, you may have hard water deposits or rust build up in the valve. You may be able to correct the problem by removing the valve and cleaning it with some distilled vinegar. You can remove the valve by following these steps:
1. Unplug the washer and turn off water supply at the taps.
2. Disconnect the water inlet hoses.
3. Remove washer top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel slides back, then off.
4. The inlet valve (this is what your water inlet hoses connect to) will be located in the left rear of the washer (facing from the front). Remove the dispenser hose(s) from the valve and the electric connections. Remember how the electrical connections are removed. They should be color coded. One is for HOT, one is for COLD.
5. Remove the mounting screws that hold the assembly in place.
Once you have the inlet valve removed, you can place it in some distilled vinegar and let it soak. Just don't submerge the electrical connections. If this does not correct your problem, replace the valve. Searspartsdirect.com and repairclinic.com are two notable web sites that I have frequently used. Just type in your complete model number to begin the parts search.
I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Sep 02, 2008
Motor Tachometer Error
The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.
Posted on Mar 10, 2009
You need to replace your pump. Make sure you have the washer either on something that will absorb water, or fix it outside/garage. Because these pumps hold extra water and that is why it is not recommended to keep them outside to do laundry in colder climates. The water can freeze in the pump and wreck it. Good luck. They actually are pretty easy to replace.
Posted on Apr 26, 2009
The F02 error code indicates keypad/user interface failure. Most of the time, this is caused by a problem in the keypad/user interface. It can sometimes be caused by a failed control board.You could have an intermittent problem such as a stuck key or contact. As long as the F02 is not displayed, the washer should work normally. You can continue to use it when the F02 is not displayed. It is still safe to use the washer.
Sometimes this problem is caused by a loose wiring harness connection between the keypad/user interface control board and the machine control board.
The F2 error code on this washer indicates a stuck button on the user interface control board. The procedure for accessing the control boards on this washer is shown in the image below. I recommend unplugging the washerand checking the wire harness connection from the user interface control board to the machine control board. Try unplugging the connections and then plugging them back in a few times. Make sure that they are plugged in correctly and then reassemble and test the washer. If the F2 is still displayed, then the user interface control board will need to be replaced.
CLICK ON THIS LINK TO GET THE INSTRUCTIONS HOW TO REMOVE CONTROL BOARD:--
You can order a new user interface control board from the Sears PartsDirect website or from----------
Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.
Posted on Jul 26, 2010
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