Question about JVC GR-DVL767 Mini DV Digital Camcorder

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My JVC GR-DVL767EK mini camcorder has a tape jammed in it. The eject mechanism is part way up but won't slide out to release the tape. It won't go back down either so I can close it either The error code I get is E04 - unit in safeguard mode - eject and re-insert the tape. I've tried removing the battery which produces a slight movement in the carriage but then it goes back into safeguard mode.

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The tape can only be removed if the camera is fully powered. Since You say that you have removed and replaced the battery... make sure if the battery is charged? if no battery, then connect the AC adaptor... if still it wont open it needs enough juice ..... rek('_tx6');In this model, it's hard to access the mode motor to drive it manually. Open cassette door, see the motor on the left side try to access and drive it by 3V battery to its contact. Otherwise; send it to service center.

There are a number of things that can cause a no ej problem on this mech and tape being sticky is one.Once tape is removed and mech cleaned,a clearer picture will be given.If problem persists,eject switch load motor,drum or capstan motors can be evaluated for problem.But,oftentimes it comes down to a defective tape.That being said,this is a fairly invasive procedure to manually remove tape from this mech.Disassebly is kind of tricky as ribbon cables are easily torn during tear down,and to remove tape,complete disassebly will be necessary.To a qualified tech this would be a fairly routine diagnosis and would be well worth anestimate fee(even just to get tape out).I would suggest that any reputable service facility in your area familiar with Jvc should be able to help

This is not to say that you cannot do it.... but if you are going to proceed yourself unless you have prior experience you might fnd it hard.... and your camcorder is not something you can take a chance on

If you have the AC adapter, then just plug it in. The camcorder should work with that power - even if there is no battery attached. If you don't have the AC adapter, then the only other method will be to take the camcorder apart - but good luck putting it back together

Good Luck with your fix

Posted on Jul 31, 2010

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