Question about Acer Aspire Predator G7710 PC Desktop

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Just put in a new hard drive in the SATA port 3 and my computer sees the device but i cannot find it on my computer, the hard drive is a samsung HD103SJ ATA Device 1TB

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  • chapmanjason Aug 02, 2010

    Thanks for getting back but have sorted the problem now, just needed to format the hard drive, thanks

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You need to go in the bios and turn it on so the motherboard tells your HDD controller that it is there. Another thing you may need to research is if your motherboards BIOS is able to read a 1TB Drive most need an update. IF you have no clue what I am talking about I can walk you thru it but then I will need to know what motherboard you have, also if it is a off the shelf pc or a custom rig

Posted on Aug 01, 2010

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Posted on Jan 02, 2017

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An external storage-device has four major components:

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One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

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2 Answers

HDD Installation


Hi gravni,
The bios (MUST see the drive). If the bios does not see the drive neither will windows!
The down below port (as you mentioned) is for IDE devices. IDE1 by name. Use your ATA IDE port for the slower IDE drives or cd-rom drives. (This board does not have a second IDE port).
If the WD drive is a SATA drive connect it to the SATA 2 port. See your manual. Go to page 1-4.
As show in this pic below.


2711d19.jpg Is the WD 500Gb drive SATA or IDE?
It's suggested when adding a new drive into a working system, the user should setup the drive by using the manufactures guide. Click on this link & download WD's pdf file:
http://www.wdc.com/en/library/sata/2079-001042.pdf
You mentioned the drive is hot. This only means it is running.
Include in this post the model number of your WD drive? So I can check the specs.

Mike

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