Question about Symantec Norton AntiVirus 2008: Windows

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What should be done if threat is found after scanning?

When I start the computer always message is displayed saying threat found.

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Maybe you need to upgrade or update , do it , if its expired yo need to buy the antivirus , i recomend

Posted on Jul 31, 2010

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Hi. You may have a virus. If you do not use antivirus software now, consider it.

Posted on Jul 31, 2010

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Posted on Jan 02, 2017

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2 Answers

How to remove/delete 'conduit.search.com'?


conduit.search.com is a adware.

I recommend that you install a good anti - Virus application and scan your computer.

For the time being you can use Malwarebytes. It works good for these Trojans. Please install it and then scan the computer. It would be better if you scan the computer in safe mode.

You can download Malwarebytes from:
http://downloads.malwarebytes.org/mbam-download.php

Additionally also scan the computer with Eset Online Scanner.
Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program

Jan 27, 2014 | Microsoft Windows 7 Ultimate 32 & 64 BIT

Tip

Free and Easy Virus, Malware and Spyware Removal


If you have Spyware, Malware and a possible Virus on your Computer you can always use Process Explorer to disable what ever is preventing you from using your Anti Virus to scan and Remove the Threat from the system. <br /> Once that is Done and the Threat is disabled for the Time being you can always use Malwarebytes its a free anti Virus removal software that can help remove the Possible Malware, spyware or Virus in the system, or you can also use the Anti Virus that you have if it will detect the Threat. <br /> After installing Malwarebytes make sure that the updates are downloaded for updated Virus information and database for Malwarebytes to detect all possible Threats on the system. <br /> Have a nice day.

on Aug 11, 2011 | Computers & Internet

Tip

How To Remove A Virus


Think your PC is infected ?

Here's what you can do to get rid of those nasty viruses.

===========================
A. Boot in Safe Mode with Networking:
===========================
1. Restart your computer.

2. Once your computer starts to turn on, press F8 (or for other computers, it could be F5) repeatedly until you see the boot option.

3. Using your arrow keys, highlight Safe mode with networking then press enter.

4. You could just log in as the Administrator or in your account.

5. Click on yes when it prompts you that you are running in safe mode.

===========================
B. Online virus scanners can quickly identify and fix a wide range of threats including viruses, worms, trojans, and spywares.
===========================
Here's a list of Essential Free Tools for Removing Spywares, Adwares and Malwares:

Trend Micro Housecall - will scan and remove threats

BitDefender Scan Online - will scan and remove threats

Ewido Online Scanner - (Now AVG) will scan and remove threats

F-Secure Online Scanner - will scan for rootkits as well

Jotti's Online Malware Scan

Kaspersky Online Scanner - appears to only scan for but not remove threats

Panda Activescan - appears to only scan for but not remove threats

McAfee FreeScan - appears to only scan for but not remove threats

eTrust Antivirus Web Scanner - will scan and remove threats

Symantec Security Check - will scan and remove threats

Dr.Web Online Check - user can upload and test for threats on particular files

on Mar 31, 2010 | Computers & Internet

1 Answer

Delete knctr


Down on the right corner of your desktop near the digital clock should be a drop-down arrow. Click it and you'll see the 'knctr icon'. Click the icon and then click 'Shutdown'. Then go to your control panel and 'Uninstall' that program.
Restart computer.

If that doesnt take care of it- download Superantispyware, install it, and run a scan. remove any found threats. restart computer. Now it should be gone for good.

Download Superantispyware from
http://download.cnet.com/SuperAntiSpywar...
Download it,install it, run it. Perform Quick Scan. Once scan is complete, click Show results-check all threats found and click Remove Threats.

Nov 25, 2013 | Computers & Internet

1 Answer

My pc start one gphone.exe type box displayed gphone.exe are not found.


Your computer acquired a virus. To remove this threat, I recommend that you download and install avast antivirus home edition. It is a free software for home use. You can download it HERE.

Once downloaded, install it following the on-screen installation wizard. Then scan your computer to remove all malwares and viruses. This action may take several minutes.

Feb 10, 2010 | Microsoft Windows XP Professional With...

2 Answers

I HAVE A VAROUIS AND CANNOT GET THE CD TO RUN SO I


Virus?

Restart your computer, and press F8 until the white-and-black "boot" menu is visible.

Choose "Safe Mode".

See if the CD-ROM device will work.

Nov 23, 2009 | Gateway GT5220 PC Desktop

1 Answer

I did a scan on my pc and it detected 38 virus th


The easiest and lowest  cost thing to do would be to download Avast!. It is a virus protection software, and if you google search that name, you can download a free trial.  After you download it and you start to set it up, it will ask you if you would like to do a boot time scan on your next restart.  Says yes, and when you restart your computer, it will do a virus scan before booting into windows.  This allows it to remove threats that may be in running memory.  It is very slow, but does a very good job at getting rid of viruses and whatnot.

Mar 30, 2009 | Dell Dimension E510 PC Desktop

2 Answers

How do i get rid of a W32.SillyFDC virus


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions.

    If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.

    If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.


  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

    For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

    For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.


  2. Run a full system scan.
  3. If any files are detected, follow the instructions displayed by your antivirus program.
  4. Delete the autorun.inf file from writeable removable devices, if necessary.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.


After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to the following registry subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\"load"

  5. In the right pane, delete any values associated with the worm.


  6. Exit the Registry Editor.

Dec 18, 2008 | Microsoft Computers & Internet

1 Answer

I have win32 virus in my pc...


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.


Disable System Restore (Windows Me/XP).
Remove all the entries that the risk added to the hosts file.
Update the virus definitions.
Run a full system scan and delete all the files detected.
Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
How to disable or enable Windows Me System Restore
How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).


2. To remove all the entries that the risk added to the hosts file

Navigate to the following location:


Windows 95/98/Me:
%Windir%
Windows NT/2000/XP:
%Windir%\System32\drivers\etc

Notes:
The location of the hosts file may vary and some computers may not have this file. There may also be multiple copies of this file in different locations. If the file is not located in these folders, search your disk drives for the hosts file, and then complete the following steps for each instance found.
%Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows (Windows 95/98/Me/XP) or C:\Winnt (Windows NT/2000).


Double-click the hosts file.
If necessary, deselect the "Always use this program to open this program" check box.
Scroll through the list of programs and double-click Notepad.
When the file opens, delete all the entries added by the risk. (See the Technical Details section for a complete list of entries.)
Close Notepad and save your changes when prompted.


3. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.


4. To scan for and delete the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
Run a full system scan.
If any files are detected, click Delete.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.


5. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

Click Start > Run.
Type regedit
Click OK.

Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.


Navigate to and delete the subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcRemotes


Navigate to the subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup


In the right pane, delete the value:

"Ph4nt0m" = "Ph4nt0m"


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv


In the right pane, reset the value to the original value if applicable:

"Start"


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess


In the right pane, reset the value to the original value if applicable:

"Start"


Exit the Registry Editor.



also u can use the link for free download of virus removal tool
http://www.bitdefender.com/site/Download/browseFreeRemovalTool/

Jan 22, 2008 | Computers & Internet

1 Answer

Simpletech 500 external hard drive


hi
your usb cable may be faulty so replacing it may solve problem

Jan 08, 2008 | Computers & Internet

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