Question about Whirlpool GW397LXUS Stainless Steel Gas Range

1 Answer

Whirlpool Range keypad partially not working

Have a Whirlpool GW397LXUS gas freestanding range. several buttons of keypad don't work. Have tried unplugging for 20 minutes then replugging with out success. unplugged the membrane from the control panel and reattached. no success. No fault code. Display shows time. Any thoughts?

Posted by on

  • Slaters May 28, 2013

    I have the GW399LXUS and several of the buttons on the control panel have suddenly stopped working. I purchased it January 2011. . . is there a trend here as to when we purchased these?

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Could not find any other way to contact you - have you found a solution? I am having the same problem with the exact gas range model.

Thank you,
Dan

Posted on Dec 18, 2010

  • akbreuninger Apr 28, 2011

    I have the same range and had to have control panel replaced after only 13mths. Now, 14mths. later, the replacement control panel is doing the same thing.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Oven Will Not Start


The whirlpool code is that a key button is shorted/stuck. Say's to replace keypad.

Dec 28, 2013 | Whirlpool 30" Self-Cleaning Freestanding...

1 Answer

Stuck in sabbath mode


Hold down clock button for 3 seconds

I’m happy to help further over the phone at https://www.6ya.com/expert/patrick_a6ad75ecfd3c3891

Dec 31, 2012 | Whirlpool GW397LXUS Stainless Steel Gas...

1 Answer

I have a whirlpool accubake model w10164736a. touch pad is not working


I have same model, same problem for 4 or 5 days now. Except that I just went to find the model number, and the clock light was back on and everything is working again. I'm thinking water leaked in around the seal on the control pad and shorted something out for awhile. I hope that's all it is...

Jul 12, 2012 | Whirlpool GW397LXUS Stainless Steel Gas...

1 Answer

I have proble with whirlpool gas range SF265lxtq When I tried to use the oven, I setup the oven by the keypad, but the oven does not get hot, and i did not smell gas. What should I do ?


Your Direct Spark Ignition System contains a
Gas Distribution Valve and a Direct Spark Ignition
(DSI) Control that interfaces with the
Electronic Oven Control, and spark electrodes.
This provides the direct spark ignition and gas
distribution for Whirlpool self-cleaning gas freestanding
ranges. You must familiarize yourself with this system
before attempting any repair. Look through this service
repair manual for direct spark HERE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Mar 01, 2010 | Whirlpool SF265LXT (Gas ) Kitchen Range

1 Answer

F2 code on my whirlpool stove buttons not working.


Hello,

The F2 could mean a timer/control has detected a stuck/shorted keypad. Depending on the model number though it could also mean a shorted oven temperature sensor.

In the event it is a stuck keypad detected, the timer or keypad will need to be replaced. You should first attempt to reset the breaker or unplug the range for a couple of minutes to see if that resolves the error code.

If it is the model that uses F2 as the shorted sensor code, you`ll need to replace the oven sensor, there`s no way around that one.

If you can provide a model number by replying to this post I could try and be more specific, as right now I can only generalize with the most common F2 error codes meaning for Whirlpool manufactured ranges/ovens.

Hope that help`s, let me know.

Good luck.

macmarkus :)

Dec 06, 2009 | Whirlpool 30" Freestanding Gas Range -...

1 Answer

Shows EO-F2-CODE


F2 means something is wrong with the keypad. Check that the keypad is firmly connected with the control board and press Cancel. If you get the code after a minute, replace the keypad.

Sep 12, 2009 | Whirlpool 30" Self-Cleaning Freestanding...

3 Answers

E6, f2


You have a stuck or shorted keypad. Try Cancel/Off and hold for 10 seconds. Then push every key several times to unstick. If that does not work unplug range and remove the access panel, disconnect the wire connections, then replace them. If all these steps fail replace the control. good luck

Jun 06, 2009 | Whirlpool 30" Self-Cleaning Freestanding...

1 Answer

WP Touchpad does not work.


The error code of F2 and E1 on your gas range is indicating a keypad failure or an Electronic Range Control (ERC) board failure. The ribbon connector on the keypad could be damaged or shorted. One of the buttons could be stuck or shorted on the keypad. There is a good possibility of a failed (ERC) board as well.
I recommend having a service technician come out and diagnose which part failed and repair your range.

Dec 18, 2008 | Whirlpool GS470LEM Gas Kitchen Range

1 Answer

Whirlpool Freestanding Range Flashing E1,F2 and beeping!!!


farkle, outside of Gendos's excellent advice, the issue could be with the keypad. If your model has a keypad ribbon that attaches to the main board, remove it and take a eraser and clean the ends. Then reinsert it. On the board there should be two clips on the end where the ribbon attaches. Lift these up and the ribbon will pull out. See if this solves the problem...Catriver.

Dec 23, 2006 | Whirlpool RF378 Electric Kitchen Range

Not finding what you are looking for?
Whirlpool GW397LXUS Stainless Steel Gas Range Logo

Related Topics:

1,107 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Kitchen Ranges Experts

Ismael Rodriguez...

Level 2 Expert

171 Answers

Cindy Wells

Level 3 Expert

5481 Answers

Sal De

Level 3 Expert

2699 Answers

Are you a Whirlpool Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...