Question about Computers & Internet
Please ensure that you are not using the mouse over a glass surface, or a shiny surface. Try using it on a sheet of white paper or a multicolored mouse pad instead. Should that not work, download the latest version of IntelliType from HERE, for your OS.
Next, uninstall the existing driver from the "Add/Remove Programs" section of the Control Panel.
Now reinstall the latest driver and restart the machine. That should work..
It could also be that the Backspace key on your laptop's keyboard is stuck. try reinstalling the k/b driver if you have it. If not, please take the laptop back to the point of purchase and have them sort it out for you..
Should you have any further questions, please feel free to post them here.
P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.
If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.
Thank you for using FIXYA!
Enjoy free holidays, meals, shopping and more, with mystery shopping!! USA / UK
FREE SOFTWARE GIVEAWAY
Posted on Apr 25, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 18, 2014 | Computers & Internet
Oct 04, 2014 | Computers & Internet
Aug 08, 2012 | Compaq Computers & Internet
Jul 16, 2010 | Dell U0636 Mouse
Jun 22, 2010 | Compaq 143315-B21 Mouse
Jan 24, 2010 | Compaq Evo Notebook Keyboard N610C/N600c
Jul 10, 2009 | Compaq Evo Notebook Keyboard N610C/N600c
Dec 15, 2008 | Compaq PS/2 3 Button Optical Mouse...
296 people viewed this question
Usually answered in minutes!