Rank: Guru
Rating: 88%, 1832 votes
Hello Wilfred14,
Please ensure that you are not using the mouse over a glass surface, or a shiny surface. Try using it on a sheet of white paper or a multicolored mouse pad instead. Should that not work, download the latest version of IntelliType from
HERE, for your OS.
Next, uninstall the existing driver from the "Add/Remove Programs" section of the Control Panel.
Now reinstall the latest driver and restart the machine. That should work..
It could also be that the Backspace key on your laptop's keyboard is stuck. try reinstalling the k/b driver if you have it. If not, please take the laptop back to the point of purchase and have them sort it out for you..
Should you have any further questions, please feel free to
post them here.
P.S. Before you assign a rating, please
make sure that the issue is resolved or you are satisfied. If not, please post
back as to what you did, and/or any other questions you may have, and I will
try to assist you as best I can. Please do not assign an ‘Inappropriate’ or
‘Thanks for trying’ rating if your issue is not resolved after the first
response itself, as sometimes a bit of to and fro dialogue may be necessary
before we can find a fix or an answer to
your query.
If you find that the solution/answer I provided led you
to, or resulted in a fix, please close the ticket with a FixYa! or Helpful
rating. I would be very grateful for your show of appreciation.
Thank you for using FIXYA!
Cheers!
IrishDruid
Enjoy free
holidays, meals, shopping and more, with mystery shopping!! USA / UK
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Comments:
May 03, 2008
- Hi,
Just wanted to inquire if your issue is resolved, or if there is anything
further I can do to assist you…
If you find that the solution/answer I provided led you
to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
rating under my solution. I would be very grateful for your show of appreciation.
Should you have any further questions, please feel free to
post them here.
Thank you for using FIXYA!
Cheers!
IrishDruid
May 31, 2008
- Hi,
Just wanted to inquire if your issue is resolved, or if there is anything
further I can do to assist you…
P.S. -You can rate this solution with one of
four votes, if you feel your issue is resolved.
- "FixYa!"
- The solution provides great advice on how to solve the problem.
(Positive Rating)
- "Helpful"
- The solution provides useful leads that helps solve the problem.
(Positive Rating)
- "Thanks
for Trying" - The solution does not solve the problem but the
effort is appreciated. (Negative Rating)
- "Inappropriate"
- The solution has absolutely nothing to do with the problem. (Negative
Rating)
If your issue is not still not resolved, do not
assign a rating just yet. Please post back as to what steps you took, results,
etc, and I will try to assist you further as best I can.
Thank you for using FIXYA!
IrishDruid
