Question about Keyboards & Mice
Please ensure that you are not using the mouse over a glass surface, or a shiny surface. Try using it on a sheet of white paper or a multicolored mouse pad instead. Should that not work, download the latest version of IntelliType from HERE, for your OS.
Next, uninstall the existing driver from the "Add/Remove Programs" section of the Control Panel.
Now reinstall the latest driver and restart the machine. That should work..
It could also be that the Backspace key on your laptop's keyboard is stuck. try reinstalling the k/b driver if you have it. If not, please take the laptop back to the point of purchase and have them sort it out for you..
Should you have any further questions, please feel free to post them here.
P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.
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Posted on Apr 25, 2008
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