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Mouse Problem Ihave a Compaq Evo 500 laptop and the mouse isjust moving by it,s self from left to right , it is now so bad i cannotuse the computer , any ideas for a fix. It,sjust a bog standard 3rd party mouse made by Microsoft and plugged in tothe normal mouse connection on the back of the laptop, i cannot get thecursor away from the edge of the screen now, iv,e tried an infra redLogitech mouse but it seem s that the problem lies in the computer notwith any type of mouse, i wonder if this particular Compaq machine hasthis problem, do you know if it is possible to remove and replace themouse driver ? Thanks for trying to help on this.

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Hello Wilfred14,

Please ensure that you are not using the mouse over a glass surface, or a shiny surface. Try using it on a sheet of white paper or a multicolored mouse pad instead. Should that not work, download the latest version of IntelliType from HERE, for your OS.
Next, uninstall the existing driver from the "Add/Remove Programs" section of the Control Panel.
Now reinstall the latest driver and restart the machine. That should work..

It could also be that the Backspace key on your laptop's keyboard is stuck. try reinstalling the k/b driver if you have it. If not, please take the laptop back to the point of purchase and have them sort it out for you..

Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

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Posted on Apr 25, 2008

  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
      - The solution provides great advice on how to solve the problem.
      (Positive Rating)

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      (Positive Rating)

    • "Thanks
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    If your issue is not still not resolved, do not
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    Thank you for using FIXYA!





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