Question about Apple iPhone Smartphone

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Syncing music files to and from iPhone

Forgive me if I missed it - I'm supposed to be working so didn't scan all the text - Prob as follows; Had an Iphone 32GS lock up on me when syncing from iTunes - only on music files - did it numerous times and finally the phone froze to the point where it became unusable. Apple - to their credit - sent me a new phone and the same problem has happened again. This time the apple help desk haven't resolved the issue (yet). Thought I'd ask around. The info bar at the top of the page reads....updating files on iPhone..... Copying 1 of 94... then it freezes. Ther's about a thousand songs in the library so don't know why it only found 94. Did a similar thing when I tried to sync after downloading a couple of albumbs direct from Apple to the phone. This time the message read ..transferring purchases from iPhone.... then it froze again

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