Question about Microsoft Xbox 360 Console

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Hello I have an Xbox 360 Elite that I bought a year ago and now when i insert the game in it, it tries reading and say " open tray". it doesn't read after that. can someone help

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  • Microsoft Master
  • 12,061 Answers

This is most likely a DVD problem, this is common... However you WILL need to troubleshoot to find out exactly what's what.


http://support.xbox.com/support/en/us/xbox360/hardware/manuals/instructionmanuals.aspx
Above is your support page for all parts of your Xbox.


http://ezinearticles.com/?How-to-Fix-the-Xbox-360-Open-Tray-Error&id=2714277
http://ezinearticles.com/?How-to-Fix-the-Xbox-360-Open-Tray-Error-Easily&id=4747676

Above are some things to try to repair.
http://www.ehow.com/how_5458498_fix-open-tray-error.html

http://www.ifixit.com/Guide/Device/Xbox_360
http://hubpages.com/hub/Fix-your-XBox-360-Yourself Above is a site to download a repair guide.

Posted on Jul 31, 2010

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1 Answer

My xbox 360 elite keeps on saying open tray even though i have a game in i would open it than it would read for about 2 seconds than say open tray again and i dont want to take it apart to void my warranty


The warranty on the XBox 360 is ONE YEAR. If you have had it for more than a year, there is no more warranty to be void. You can open it.

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can click into the following website for more information, as well as parts to fix this issue:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_10.jpg

Jun 20, 2011 | Microsoft Xbox 360 Console

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Xbox 360 will not read games or dvd's


Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

1 Answer

When you put a disc in it reads open tray.


Hello ckpynn,
I have had this problem myself with my own Xbox 360. From my experience, I have noticed that the issue is usually caused due to the Xbox not being able to read the disc. This could be due to the laser inside the Xbox is dirty or damaged - or it could be the disc itself. I never attempted to repair this because I found that after about 5 or more tries, my Xbox was able to read the disc.
When you open the tray to put the disc in or to try and get the Xbox to read it, try rotating the disc a little bit and insert again.
If this doesn't work, you may need to contact Microsoft technical support for further assistance.

May 25, 2011 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 Elite won't play disc; says "reading" then "open tray".


If the console has never been opened to change the dvd drive then eather your laser lens or one of the 2 motors in the drive needs to be changed. 90% of the time its the laser lens. You cant just use any laser for the xbox 360. There are 3 different drives. Toshiba, BenQ, Samsung, so you have to see what drive model you have before you try to order one yourself. I repair these often with 99% success.

Jan 24, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Hello my xbox 360 wont read a disc it says open tray can u help me.


Your Xbox's disc drive is most likely broken. This happened to me about a month ago to a used xbox I had bought. You should call Xbox Live Support. They are very helpful.

Dec 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Buyed xbox 360 elite 3 days ago it had problems on the first day waited 20min first time , then it had problems again had tow wait 40mins and today it wont answer at all it says reading then it says open...


Well, if you bought it new from a retailer, you should probably take it back and explain to them whats wrong. otherwise, if you obtained it by some other means, you'll have to have it fixed by a games or electronics store. For a temporary fix though you could try something I found that worked for me on youtube. Good Luck friend.

Dec 07, 2009 | Microsoft Xbox 360 Elite Console - Black

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Xbox 360 cannot read xbox 360 games.


the sounds like a problem with the laser in the 360. send it to Xbox and they should repair it

Jul 21, 2008 | Microsoft Xbox 360 Console

5 Answers

Xbox 360 Will Not Play Games....


Try opening the disk tray with the 360 off. 05a1ed9.jpg Push a paper clip into 1 of these holes in your 360. It will pop the tray out. Grab the tray pull it out all the way. Put a game in, leave it open! Then turn your 360 on see if it boots the game.
"Your Disk tray might be going bad. It might be fixable but I will have to try it out on a bad drive which iI dont have at this time."

Oct 22, 2007 | Microsoft Xbox 360 Console

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