Question about Microsoft Windows XP Professional for PC
First of all try changing the usb port you are using I am sure that there will be more than one usb ports in your PC. After this try using another similar USB device.
I mean if you are trying to plug in a Flash drive use a different one or If you are trying to connect an external Hard Disk (as it is obvious from the mass storage device marked with an x as you have pointed out). Try using a different External Hard Disk that you may borrow from someone checks will help you locate the problem. The reason why your USB device is not being detected by your PC must be the driver of the USB drive is out dated. Check the version of the USB Is it 2.0? or the driver might have been corrupt.
You can download USB Mass storage driver from the following site. You can search for USB drivers on other sites also.
Best of Luck!
Posted on Jul 31, 2010
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Posted on Jan 02, 2017
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