Question about Microsoft Xbox 360 Console

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I have the red ring on ym xbox. when i turn my xbox on, on the tv it just shows a white screen and i tryed it a few days later and i am wondering how i can fix or if i have to send it to microsoft??

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Best bet would be to send it back to Microsoft if you still have a warranty on your xbox. If you don't, you can still sent it to Microsoft for a price. You can also try to fix it yourself, it isn't difficult but most tricks don't work or work for awhile and then gives you the red ring of death again.

Posted on Jul 31, 2010

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1 Answer

My Xbox 360 shows a grey screen, the sound works fine and i do have picture


Hey dude, I had this problem and found a solution on another website. Basically, I had either changed the display settings on my tv, or it had done it by itself or my new ps3 had done it or whatever, but to fix it I went into the TV menu, went to display options, on my tv it has something entitled 'Colour system' I changed that to PAL-60 and I now have colour, just to give you an idea of whether you have the same problem, try setting your x-box display to pal-50 and see if that shows colour (if it's easier to do), if it does then try then solution above! Hope it helps!

Mar 13, 2012 | Microsoft Xbox 360 Console

1 Answer

I hadn't had my xbox 360 on all day and when I turned it on it had 3 red rings. No picture is showing up on the TV and the light on the power supply is green.


That is the red ring of death...if your XBOX is less than 3 years old call Microsoft tech support and they will arrange for a replacement unit.

Jun 15, 2011 | Microsoft Xbox 360 Console

2 Answers

My XBox 360 does not show up on the tv screen, but it has sound.


this happens a lot. what happend is the red white and yellow wires that you put in the back of your tv. the red one is not in the right area or
there is a switch right were you plug in that cable with the red whit and yellow cables to your xbox that says hd or normal switch that to whatever your tv is

Jul 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Black screen with white dots moving around everywhere


It is possible to open your Xbox 360 and fix the problem, which isn't recommended, but there are many tutorials, but if it is not 3 red lights then you don't have the Red Ring of Death. If the whole ring around the Xbox 360 is red then this means that either the Audio-Video cable is not connected properly, or the Xbox 360 is not detecting it. You can try cleaning the AV cable or you could try buying a new AV cable. The easiest way to decide on what you should do is go to:
http://support.microsoft.com/default.aspx/kb/906652
That is the specific page for your problem and should give you a solution, and if it does not, then you should be able to contact Microsoft, and if it is still under manufacturer's warranty, then they should be able to fix it for free.
I hope I helped! ~Flascher

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Black screen with white bots on screen.(Xbox 360)


It's probably just the red ring, you can fix that with almost ALL 3 red ring fixes.

Cause there both CAUSED by the motherboard shifting.

Google PENNY TRICK, it doenst always work UNTIL the box is completely screwed back in.

Xclamp trick. Google taht too, it costs money for the kit, but it works like everytime and there are TONS of tutorials online for it.

Jan 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 problem


If you can still HEAR sound, but can't see. Check your Audio Video Cable.

It's the colorful one (red, white, yellow) (red, blue green, white, red)

Make sure the connections are secure into the back of the TV as well as the connection to the back of the Xbox 360.

Jul 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


you ring microsoft, say you have 3 red lights (which you obviously dont have) and they take some details and you send it off and they send you a new one. Same thing happened to me, and thats what i'm doing.

Dec 29, 2007 | Microsoft Xbox 360 Console

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